Urbandale Job Description Sample

Job Description:

JOB SUMMARY

The Operations Specialists - Seasonal is responsible for non-systems duties such as delivering supplies/materials to offices, basic maintenance repairs and assisting with annual set up/closing of offices.

Duties and Responsibilities:

• Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, minor low voltage electrical work and repairing broken items. If the task is complex and requires a certified technician to complete the repair, the District Operations Coordinator (DOC) will be notified.

• Delivery, transfer and basic set up of office technology (i.e., hardware setup).

• Delivers supplies and materials to and from tax offices.

• Assist with the annual set up and closing of seasonal tax offices including setting office to planogram, ensuring offices cleanliness and office meets overall brand standards.

• Attend training required for the position.

• Confirm that the office is properly secured when leaving the office after hours.

• Other duties as assigned by the District Operations Coordinator, or in partnership with other managerial staff.

MINIMUM REQUIREMENTS

Education:

• Completion of a high school diploma or equivalent

Skills and Experience:

• Basic reading skills

• Knowledge of Outlook, and other web based programs

• Ability to drive a motor vehicle and possess a valid driver's license and adequate insurance as required by state law. Also must have a good driving record.

• Must be able to work independently.

Job Description:

Are you a passionate people leader, capable of managing multiple offices? Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests? H&R Block is looking for a Multi-Unit Team Leader to accelerate our seasonal tax business by managing three H&R Block offices and providing leadership to the customer-centric teams that work within them.

As a Multi-Unit Team Leader, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three tax offices. Prior tax preparation experience is not required. You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities

What you'll do...

• Manage office staffing, operations, and logistics for three offices with support from two Associate Team Leaders

• Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement

• Assist the DGM in recruiting and interviewing candidates for tax office associate positions

• Build an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions

• Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

• Lead daily team meetings and communicate essential information to tax office associates

• Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management, for staff in all offices

• Travel between the three offices as required

• May prepare tax returns, as needed

Minimum Qualifications

What you'll bring to the team...

• People management experience, with the demonstrated ability to grow and develop associates

• Demonstrated aptitude for growth plan execution and ability to lead towards growth culture

• Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision

• Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs

• Computer proficient with the ability to use MS Office

• Bachelor�s degree in a related field, or HS diploma with the equivalent combination of experience

• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)

It would be even better if you also had...

• Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit

Job Description:

Do you have a passion for helping people and solving problems? Are you constantly seeking knowledge and interested in a career where you'll work hard during tax season, and have the remainder of the year to pursue other interests or hobbies?.

H&R Block is looking for people who are driven to make a difference and take pride in exceeding client expectations to join our team as a seasonal Tax Preparer, serving clients with diverse tax needs. Joining H&R Block as a Tax Professional means you'll have the support of an expert team, dedicated to providing you with the advanced tax training and certification you�ll need to be successful.

H&R Block is the industry's largest consumer tax services provider¹ and we have been focused on client service for over 60 years. When you join our network of professionals, you�ll experience our passion, pride and purpose: To provide help and inspire confidence in our clients and communities everywhere.

What you'll do...

• Conduct face-to-face tax interviews with clients

• Prepare complete and accurate tax returns

• Generate business growth, increase client retention, and offer additional products and services

• Provide IRS audit support

• Support office priorities through teamwork and collaboration

Minimum Qualifications

What you'll bring to the role...

• Ability to effectively communicate in person and in writing

• Experience working in a fast-paced environment

• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course²

• Must complete 18-hour continuing education requirement and meet all other IRS and applicable state requirements

• High School Diploma or equivalent

It would be even better if you also had...

• Previous experience in a customer service environment

• Sales and/or marketing experience

Bilingual candidates strongly encouraged to apply!
1 Based on annual revenues for sales of tax preparation products and services.
2 Enrollment in, or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.

Job Description:

Tax Professional

Seeking experienced seasonal Tax Preparers eager to serve clients with diverse tax needs, generate business growth, and advance their tax knowledge.

We offer competitive pay, incentive pay opportunity, flexible schedules, and advanced tax training and certification.

H&R Block is the industry's largest consumer tax services provider¹ and we have been focused on client service for over 60 years.

Apply today using any device at www.hrblock.com/careers > Tax Office Jobs

Tax Professional duties include:

• Conducting face-to-face tax interviews with clients

• Preparing complete and accurate tax returns

• Generating business growth, increasing client retention, and offering additional products and services

• Providing IRS audit support

• Mentoring and supporting teammates

Minimum Qualifications

Required Skills & Experience:

• High School Diploma or equivalent

• Experience in accounting, finance, bookkeeping or tax

• Experience completing individual returns

• Tax planning and audit support

• Ability to effectively communicate in person and in writing

• Experience working in a fast-paced environment

• Successful completion of the H&R Block Tax Knowledge Assessment or equivalent

• Must complete 18-hour continuing education requirement and meet all other IRS and applicable state requirements

Preferred Skills & Experience:

• Bachelor's degree in Accounting or related field

• CPA or Enrolled Agent certification

• Experience completing complex returns (individual, trust, partnership)

• 5+ years experience in accounting, finance, bookkeeping or tax

• Sales and/or marketing experience

Bilingual candidates strongly encouraged to apply!

H&R Block is an equal opportunity employer.
1 Based on annual revenues for sales of tax preparation products and services.

Job Description:

Are you driven by helping people? H&R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere.

As an Associate Team Leader for H&R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

What you'll do...

• Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

• Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary

• Serve as point of contact for onsite escalated client service concerns

• Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

• Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

• Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

• Lead daily huddles and communicate essential information to office associates

Minimum Qualifications

Are you driven by helping people? H&R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere.

As an Associate Team Leader for H&R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

What you'll do...

• Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

• Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary

• Serve as point of contact for onsite escalated client service concerns

• Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

• Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

• Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

• Lead daily huddles and communicate essential information to office associates

Maxx life!

Explore career opportunities at TJ Maxx, where we strive to provide opportunities for growth, recognition and work-life balance. TJ Maxx delivers great value on ever-changing selections of brand name and designer fashion at prices generally 20%-60% below department and specialty store regular prices, on comparable merchandise, every day. With over 1,000 stores nationwide and an e-commerce business, it's a great time to join the TJ Maxx team.

Job Summary:

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Responsibilities:

• Role models established customer experience practices with internal and external customers

• Supports and embodies a positive store culture through honesty, integrity, and respect

• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures

• Promotes credit and loyalty programs during customer interactions

• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards

• Accurately processes and prepares merchandise for the sales floor following company procedures and standards

• Initiates and participates in store recovery as needed throughout the day

• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store

• Provides and accepts ongoing recognition and constructive feedback

• Adheres to all labor laws, policies, and procedures

• Supports and participates in store shrink reduction goals and programs

• Participates in safety awareness and maintenance of a risk-free environment

• Performs other duties as assigned

Requirements:

• Possesses excellent customer service skills

• Able to work a flexible schedule to support business needs

• Possesses strong organizational skills with attention to detail

• Capable of handling multiple tasks at one time

• Able to respond appropriately to changes in direction or unexpected situations

• Possesses strong communication skills

• Capable of lifting heavy objects with or without reasonable accommodation

• Works effectively with peers and supervisors to accomplish tasks

• Retail customer experience preferred

You can also feel good knowing that TJ Maxx is part of The TJX Companies, Inc., a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense and T.K. Maxx.

Discover Different. Apply today!

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: West Des Moines || IA || TJ Maxx

Nearest Major Market: Des Moines

Job Segment: Merchandising, Retail Sales, Fashion Retail, Garment, Apparel, Retail, Fashion

Description

The Events Team drives sales growth by flexing into multiple areas of the store including setting floorsets and/or cleaning, processing, replenishing, cashiering, and selling. Serving the customer is always the top priority regardless of work area. The Events Team will likely spend the majority of their time in two of these skill areas and will have the opportunity to learn other skills as needed.

Key Responsibilities:

When assigned to processing and replenishment:

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards

• Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase

• Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process

• Executes floorset or inventory proficiently while understands and adheres to brand standards

• Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register

• Proactively engages with customers, reads cues and responds effectively

• Provides customers with the perfect bra fit by asking effective questions

• Converts returns, offers and other promotions into larger sales

All associate roles at Victoria's Secret are responsible for:

• Driving top line store sales results and growing the business through action and productivity

• Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture

• Creating customer awareness of programs available to them, (i.e. Victoria�s Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable

• Setting personal goals and tracking individual and team performance to the goals

• Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures

• Taking initiative to recover and replenish merchandise, so it is available to sell

• Understanding and adhering to visual merchandising brand standards

• Assisting in housekeeping of sales floor and communicating maintenance issues

• Keeping an awareness of, and building personal capability in, loss prevention

• Reinforcing store strategy to reduce shrink

• Supporting all activities related to providing a safe working environment

• Understanding and demonstrating Company values

Qualifications

• Exhibits an authentic desire to exceed the customer�s expectations

• Proven ability to meet or exceed goals preferred

• Demonstrates a sense of urgency

• Has a healthy, competitive spirit, while maintaining a team focus

• Is resilient and bounces back quickly from setbacks

• Pursues opportunities to take on more responsibility

• Seeks out coaching from leaders and peers to improve productivity; leads own learning

• Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Job Description:

Do you have a passion for helping people and solving problems? Are you constantly seeking knowledge and interested in a career where you'll work hard during tax season, and have the remainder of the year to pursue other interests or hobbies?.

H&R Block is looking for people who are driven to make a difference and take pride in exceeding client expectations to join our team as a seasonal Tax Preparer, serving clients with diverse tax needs. Joining H&R Block as a Tax Professional means you'll have the support of an expert team, dedicated to providing you with the advanced tax training and certification you�ll need to be successful.

H&R Block is the industry's largest consumer tax services provider¹ and we have been focused on client service for over 60 years. When you join our network of professionals, you�ll experience our passion, pride and purpose: To provide help and inspire confidence in our clients and communities everywhere.

What you'll do...

• Conduct face-to-face tax interviews with clients

• Prepare complete and accurate tax returns

• Generate business growth, increase client retention, and offer additional products and services

• Provide IRS audit support

• Support office priorities through teamwork and collaboration

Minimum Qualifications

What you'll bring to the role...

• Ability to effectively communicate in person and in writing

• Experience working in a fast-paced environment

• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course²

• Must complete 18-hour continuing education requirement and meet all other IRS and applicable state requirements

• High School Diploma or equivalent

It would be even better if you also had...

• Previous experience in a customer service environment

• Sales and/or marketing experience

Bilingual candidates strongly encouraged to apply!
1 Based on annual revenues for sales of tax preparation products and services.
2 Enrollment in, or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.

Job Description:

Are you a passionate people leader, capable of managing multiple offices? Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests? H&R Block is looking for a Multi-Unit Team Leader to accelerate our seasonal tax business by managing three H&R Block offices and providing leadership to the customer-centric teams that work within them.

As a Multi-Unit Team Leader, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three tax offices. Prior tax preparation experience is not required. You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities

What you'll do...

• Manage office staffing, operations, and logistics for three offices with support from two Associate Team Leaders

• Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement

• Assist the DGM in recruiting and interviewing candidates for tax office associate positions

• Build an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions

• Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

• Lead daily team meetings and communicate essential information to tax office associates

• Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management, for staff in all offices

• Travel between the three offices as required

• May prepare tax returns, as needed

Minimum Qualifications

What you'll bring to the team...

• People management experience, with the demonstrated ability to grow and develop associates

• Demonstrated aptitude for growth plan execution and ability to lead towards growth culture

• Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision

• Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs

• Computer proficient with the ability to use MS Office

• Bachelor�s degree in a related field, or HS diploma with the equivalent combination of experience

• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)

It would be even better if you also had...

• Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit