Volunteer Coordinator Job Description Sample
Heartland Hospice of Independence is in need of an excellent Part Time Volunteer Coordinator
HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy. Responsible for the development and administration of the hospice volunteer program. Supervises all aspects of volunteer services.
*Develops and implements programs for recruitment, interviewing, training, retention, and orientation of volunteers. In return for your expertise, you'll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare.
High School Diploma or GED required. Bachelors Degree in behavioral sciences, human services, or related field preferred.
1 year experience working with families or groups and coordinating community volunteers preferred.Basic office skills, with excellent communication skills both written and verbal.
*Excellent organizational skills.
*Demonstrated experience in supervision.
*Demonstrated ability to execute a supportive approach to volunteer and client/family needs.
The Volunteer Coordinator will develop and maintain the volunteer program including recruiting and obtaining the volunteers for the program. Will provide supervision for volunteers and provide direction, coordination, and consultation for all volunteer functions. The Volunteer Coordinator will ensure the interests of volunteers are served and the volunteer organization remains well staffed. They will coordinate and schedule volunteers on an ongoing basis or organize single events. The Volunteer Coordinator will keep volunteers informed of needed information via newsletters or other communications. The Volunteer Coordinator will work to actively recruit volunteers for the organization.
Bachelor's Degree in a related field (e.g., Communication or Human Resources)
Have one year of experience managing a volunteer program.
Demonstrate skills and ability in working with and understanding the needs of the patients, residents, families, and personnel from community agencies.
Must be able to read, write, and speak the English language in an understandable manner. The ability to produce concise, meaningful, written reports, and articulate any needed communication to the volunteers regarding the volunteer program.
Proficient in basic computer applications, such as word processing, spreadsheets, and internet usage.
Must possess leadership ability and willingness to work harmoniously with other personnel.
Must possess the ability to make independent decisions when circumstances warrant such actions. Must possess the ability to deal tactfully with patients, residents, family members, visitors, personnel, government agencies/personnel and the general public in a professional manner.
The ability to accept and utilize professional supervision, consultation and in service training/educational opportunities.
Must demonstrate the ability to handle confidential data with professional discretion.
Have experience and qualified marketing skills to effectively express the Alden's Customer Service Program to the community, other health professionals, outside professional organizations, senior services, government agencies, and any other provider or professional in the community.
The ability to communicate with, supervise and empower volunteers to be effective in their roles – experience with volunteers preferred.
The ability to work cooperatively with different types of personalities.
Commitment to Alden's program's goals and missions.
Must have the sincere desire to work with a variety of populations that require long-term or short-term care.
Possess a knowledge and ability to apply that knowledge to deal effectively with this population
Possess the qualities of empathy, compassion, understanding, enthusiasm, and humor in order to be effectively interact with patients, residents, families, and staff.
Willingness to be flexible regarding working hours in order to ensure quality of services.
Must be able to move intermittently throughout the work day
Must possess sight/hearing sense, or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully met.
Must function independently, have flexibility, personal integrity and the ability to work effectively with the residents, family members, personnel and support agencies.
Must be in good general health and demonstrate emotional stability.
Must be able to cope with the mental and emotional stress of the position.
Must be able to relate to and work with physically/mentally ill, disabled, elderly, emotionally upset and at ties hostile people.
May be required to lift equipment, supplies and occasionally move furniture.
Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to HIV, AIDS, and Hepatitis B virus.
Assist in recruiting, screening, interviewing and training of new volunteers.
Develop and maintain the volunteer program
Prepare and distribute assignment documentation.
Develop, promote, and maintain a wide range of volunteer opportunities within the organization.
Assess needs for volunteer assistance.
Recommend the most efficient use of volunteers to support volunteer program operations.
Conduct and/or arrange for volunteer orientation and training.
Schedule all volunteer activity.
Develop and manage volunteer policies, procedures, and standards of volunteer service.
Organize and participate in volunteer recognition programs and special events.
Evaluate all aspects of volunteer programs to ensure effectiveness and to recommend/implement changes as appropriate.
Recruit, interview and place applicants for volunteer work.
Host and attend recruiting events within the community to attract qualified candidates.
Work with Marketing and Public Relations and professional associations to publicize opportunities for volunteers.
Develop and maintain relationships with other volunteer organizations within the area.
Provide ongoing support and guidance for volunteers.
Act as a single point of contact for communications.
Confer with volunteers to resolve grievances and promote cooperation and interest.
Facilitate distribution of information relevant to volunteers.
Attend in-service trainings and assist with coordination if requested.
Other duties as assigned by the Regional Director, Operations.
Maintain volunteer files, records, reports, and database, including the tracking of volunteer hours.
At Grace Hospice, our mission is for each employee to treat every patient as their own treasured loved one, providing care that affords a quality of life that outweighs quantity of days, and supports caregivers as their hearts find healing.
Our program ensures that our patients will spend the final days of their journey in comfort and with dignity. If you are caring, compassionate, and have a true desire to help others, becoming a member of the Grace Hospice team may be the perfect opportunity for you.
Some of the benefits and advantages of working with Grace Hospice Include:
Grace Hospice is CHAP accredited and we are Members of the National Hospice and Palliative Care Organization.
We invest in our employees career development and growth.
Comprehensive orientation programs for new hires
Leadership Academy meetings held off-site regularly for continuous development of our site leadership team members (Office Manager, CS, DCS, and Administrator).
Grace offers advancement opportunities.
Grace Hospice has 27 locations across the U.S. and we are growing! This growth creates additional advancement opportunities for strong performers.
We provide an innovative healthcare environment offering a clinical ladder.
Grace is founded firmly on five pillars of excellence: People, Service, Quality, Finance, and Growth.
Our environment offers collaboration and provides tools and programs to enhance our teams ability to provide excellent care.
Our point-of-care system is state of the art: HomeCare HomeBase.
Employees have access to referring physicians and other professional resources on a daily basis.
Inter-disciplinary Team conferences are held regularly to discuss and optimize patient care.
Our Meaningful Memories program is in development to provide exceptional patient experiences.
The Volunteer Coordinator provides supervision of the volunteers. In addition, the Volunteer Coordinator provides assistance in the hospices ancillary/office activities, as well as in direct patient care services, which will include offering to assist patients and families with volunteer needs until a volunteer can be placed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supervises volunteer staff and interfaces with all levels of management regarding volunteer activities.
Monitors and evaluates the effectiveness of the volunteers performance.
Performs the training and orientation of volunteer, which will include the following:
Their duties and responsibilities;
The persons to whom they report;
The person(s) to contact should they need assistance and instructions regarding performance of their duties and responsibilities;
Hospice goals, services, and philosophy;
Confidentiality and protection of the patients and familys rights;
Family dynamics, coping mechanisms and psychological issues surrounding terminal illness, death and bereavement;
Procedures to be followed in an emergency, or following the death of the patient; and;
Guidance related specifically to individual responsibility.
Assumes the duties and responsibilities of a volunteer when working in that capacity.
Attends and successfully completes additional agency training, which is consistent with the specific tasks that the Volunteer Coordinator performs.
Participates in Performance Improvement activities.
Will communicate appropriately with patient, family, and agency staff.
Will adhere to agencys policies and procedures.
Will understand and apply basic infection control principles and procedures. Will contact supervisor with any concerns related to infection control.
Participates in interdisciplinary group meetings every 2 weeks, or more frequently if required.
Provides assistance in the agencys ancillary and office activities.
Attends all mandatory in-services and meetings provided by agency.
Performs additional duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND EXPERIENCE
High school graduate
Has excellent written and verbal communication skills
Must have and maintain an automobile to be used for work
Has strong leadership and organizational skills
Has satisfactorily passed Agencys pre-employment testing/screening
SOME, Inc. exists to help the homeless and poor of Washington, DC. With over 30 programs throughout the District of Columbia, we provide a wide spectrum of services to the most vulnerable individuals and families of our city. We strive to provide success paths toward mental and physical health, continued sobriety, job training and employment with a living wage, affordable housing, and ultimately living independently and confidently.
Position Description: Provides volunteer recruitment and retention for SOME's Dining Room. Identifies volunteer needs and provides orientation for new volunteers. Coordinates the scheduling, orientation, and management of volunteers for the Dining Room on a daily basis. Acts as a liaison with volunteer coordinators and managers throughout SOME to discuss volunteer issues. Tracks volunteer statistics throughout SOME.
High School Diploma and 2-4 years of social services experience and experience working with volunteers.
Required License/Certification: CPR/First-Aid
Schedule: Monday - Friday 8:00am-4:00pm
Knowledge, Skills & Abilities Required:
Excellent verbal and written communication skills
Knowledge and experience managing databases
Comfortable with grassroots outreach
Organizational skills with a high attention to detail
Ability to provide quality customer service
Time management skills with the ability to prioritize
Proficient with MS Office, including Word, Excel, and Outlook
Able to communicate with diverse audiences
Flexibility with the ability to multi-task despite competing priorities
Relationship building and Collaboration skills
Duties include but are not limited to:
Greet and provide daily orientation for dining room volunteers
Correspond with potential volunteers and answer volunteer questions
Respond to requests for volunteer information within 48 hrs.
Identify volunteer opportunities throughout SOME and make volunteer referrals to various departments
Schedule weekend volunteers and update volunteer calendar for meal groups
Maintain volunteer statistics for SOME
Perform background checks for long-term volunteers within SOME
Act as backup to Dining Room Secretary and support front desk staff
Assist with administrative duties for dining operations
To Apply: Go to our career page at
The Salvation Army Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of Christ. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Experience and/or strong interest in community outreach, social work and social service, and community embitterment through faith-based social service organizations.
Ability to work efficiently on a computer is necessary
Must have an interest and ability to work with people and clients of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
Ability to collaborate on complex social issues within families and communities.
Ability to speak and understand English in a manner that is sufficient for effective communication with supervisors, employees and clients.
Demonstrated capacity to teach adults and children
Learn and follow Salvation Army policies and procedures
Flexibility with changing tasks and work schedule
Excellent oral and written communication skills.
Responsibilities for Volunteer Coodinator
Direct the developing and evaluating of volunteers for our facility needs to be run better
Process all paperwork and set up Army people to come and train these people
Speak when necessary about Army programs
All other duties as assigned.
Fill in when Social Worker is sick or on vacation when officers cannot.
Twice a week go to post office, check mail, scan bills to DHQ and make deposits
Encourage, motivate and support social services interns and volunteers for the purposes of serving those targeted individuals and families.
Work will typically be performed in a typical office environment. This may include some evening or rare weekend work.
Education: 2 year college degree in a field associated with dealing with Volunteers or Volunteer related experience.
Experience: Individual must have specific knowledge and work experience related to Processing paperwork and growing a volunteer base. These standard practices related to working with at-risk populations. Additionally, knowledge and skills related to human behavioral and mental health interventions, crisis management. Also, individuals seeking this position must be able to provide credible leadership to staff and volunteers of varying skills and abilities. Also, individual must be willing to become familiar with and support the mission of The Salvation Army; must be able to pass background check.
Physical Demands/ Work Environment:
This Position is required to do light to moderate physical work. In order to successfully perform the essential functions of this position, the individual is regularly required to remain stationary for some periods of time, use hands and fingers, communicate, move, occasionally required to position self to stoop, kneel or crouch, frequently required to reach with and use arms and hands as required in using standard office equipment and a PC. Specific vision abilities by this job include close vision, distance vision and ability to focus. The work environment for this position includes an office environment with a low noise level.
Volunteer Services Coordinator
If you're super-organized, detail-oriented, and a self-starter who is looking for a great opportunity Regions Hospital is looking for a highly motivated Volunteer Services Coordinator to join our team.
Regions Hospital's dedication to patient care and commitment to a healthy workplace, or "Best Care, Best Experience", has allowed us to be recognized by the Minnesota Hospital Association with the Best Minnesota Hospital Workplace Award.
The right person for this opportunity will coordinate activities in the Volunteer Services department across multiple departments and locations. Must have excellent public relation and communication skills along with the ability problem solve along with a working knowledge of Microsoft Word, Excel and Outlook. Being a team player who is able to cheerfully work in partnership to get the job done in the setting of a small team.
If this sounds like you, Regions Hospital is a great place for you.
- Bachelor's degree in a human services related field
- Associate's degree with 3 years relevant experience
- Six years of experience in volunteer coordination/management may substitute for bachelor's degree
- Minimum of two years' experience in volunteer coordination.
Homeless Services Volunteer Coordinator (Portland, OR)
Since 1992, JOIN has supported over 10,000 people in their efforts to find permanent housing. Historically over 80% of those people remain stable in their housing for the long-term.
JOIN's unique approach leverages the strength and wisdom of the people experiencing homelessness with whom we work. Our programs include a Street Outreach team that engages people experiencing homelessness on the street, a Housing Retention team that provides post-housing placement support to new households, a Day Center that provides critical basic services, and an experiential learning Immersion Program. JOIN is also the lead organization on several system-wide, multi-agency collaborations that creatively and collaboratively address issues like family homelessness, access to private market rental housing, culturally-responsive services, engagement with homeless individuals in organized camps and others.Not only does JOIN address individuals' immediate housing needs, but our organization also plays a crucial advocacy role at local and regional levels, helping to shape policy, resource allocation, and innovative solutions. JOIN is one of our community's best assets in the fight to ensure that all of our neighbors have access to a safe and stable home.The VISTA member will build critical organizational capacity and help JOIN more effectively capitalize on our community's energy to engage in the complex issue of homelessness.
Permits working at another job during off hours, Permits attendance at school during off hours. Service Areas :
Housing, Community and Economic Development, Homelessness, Community Outreach. Skills :
Reading Partners Americorps Volunteer Coordinator - Denver (2019-20)
Reading Partners AmeriCorps Volunteer Coordinator (2019-20)
Reading Partners is changing the education landscape. We are a leader in working to solve the literacy crisis in our country by leveraging community volunteers and AmeriCorps service members in under-resourced elementary schools. Our dedicated and expansive volunteer base provides one-on-one tutoring to students twice weekly, and our program is proven to help children master the reading fundamentals they need to unlock their potential as successful and confident readers in school and in life. Our people are the heart and soul of our organization, and our greatest resource; we are all passionately rallied around our mission to help children become lifelong learners by empowering communities to provide individualized instruction that works. Join our stellar team leading the charge to deepen our impact and expand our service. Learn more about us at www.readingpartners.org .
AmeriCorps/VISTA engages more than 80,000 Americans in intensive service each year at nonprofits, schools, public agencies, and community and faith-based groups across the country. Since the program's founding in 1994, over 1 million AmeriCorps members have contributed more than 1.4 billion hours in service across America while tackling pressing problems and mobilizing more than 2.3 million volunteers for the organizations they serve.
At Reading Partners we have to mobilize 350 AmeriCorps and VISTA members to serve in various positions across the country. This AmeriCorps service opportunity is community-based, supporting and implementing the Reading Partners mission while at the same time exemplifying the AmeriCorps motto of "getting things done." Reading Partners strives to recruit AmeriCorps members dedicated to a year of service in the community. Read on for more details about our service opportunities!
Interested in outreach, recruiting, and empowering community volunteers to provide 1:1 tutoring to our amazing students? Check out our Volunteer Coordinator role!
The AmeriCorps Volunteer Coordinator serves as the representative of Reading Partners within the community, leading the charge in recruiting and onboarding volunteer tutors. Volunteer Coordinators also lead in executing community engagement initiatives in the region. No two days are alike for Volunteer Coordinators!
What you'll do and how you'll do it:
Volunteer Recruitment and Engagement
Lead Reading Partners' efforts to recruit volunteer tutors in the respective region.
- As a face of Reading Partners in the community, Volunteer Coordinators demonstrate an ability to communicate our mission, vision, and volunteer opportunities throughout the region. Volunteer Coordinators can successfully tailor their recruiting pitches to different audiences and demonstrate a high level of comfort with public speaking. Identifying and implementing effective recruitment strategies is a significant component of the Volunteer Coordinator role, as are the creation and execution of retention strategies, planning for and hosting volunteer recognition events, and developing ways to appreciate partnerships.
Partnership Cultivation and Management
Cultivate and manage a portfolio of community partners that serve as pipelines for Reading Partners' tutor recruitment efforts.
- We believe volunteers get results; our program can't run without our volunteer reading partners! A self-starting individual will thrive best in this role, as Volunteer Coordinators must balance a variety of responsibilities, including partnership research and cultivation to broaden the volunteer base, maximizing existing partnerships, and providing marketing support to the region. Stellar organizational skills are a must for accurate tutor and partnership record tracking, data management through Salesforce, and supporting the high volume of volunteer tutor calls.
You'll be successful in this role if you:
Are dedicated to national and community service
Understand this position is an AmeriCorps service commitment and are dedicated to successfully completing a full term term of service.
Demonstrate a passion for working with children
Possess a natural ability to connect with people
Are eager for a dynamic schedule
Pay strong attention to detail and manage competing priorities effectively
Boast a deep belief in and passionately promote our mission
Demonstrate a love for relationship building and public speaking
Have flexibility and adaptability in both work style and work environment
Take initiative in meeting goals and seeking professional growth
Can problem-solve through challenges and failures
Can quickly learn new technology systems like Salesforce, and have a high level of comfort with Microsoft Office and Google Apps
Root your work in our core values
Possess a high school diploma or GED
Hold US Citizenship or Permanent Resident Status
Have not completed more than three (3) prior AmeriCorps or VISTA service terms
Bonus Points if you:
Are an AmeriCorps, Peace Corps, and other national service alum/alumna
Have experience volunteering with other community-based or education programs
What we offer:
AmeriCorps members earn an annual living stipend of $18,000
AmeriCorps members are eligible for medical, dental, and vision coverage at no cost for our members; childcare assistance is available through AmeriCorps for those who qualify.
AmeriCorps members can earn an education award of $6,095 after successfully completing their service term.
You may be eligible for student loan forbearance on federal student loans.
We offer an exciting and dynamic culture, and we commit to investing in and supporting our amazing people to grow their careers with us. As such, we provide ongoing professional development opportunities .
The other things you need to know:
Service Terms: AmeriCorps members serve full-time (approximately 40 hours/week) from August 2019 through June 2020 , and must commit to a service term of 1700 hours over an 11-month period.
Travel : Volunteer Coordinators are constantly traveling throughout the community, and need reliable transportation to attend partnership meetings, career fairs, and other events. AmeriCorps members also make occasional trips to regional offices and service day events.
Reading Partners AmeriCorps Orientation : At the start of each program year, Reading Partners holds an intensive program orientation training to take a deeper dive into our program, foster relationships with regional teams, and learn the skills necessary to execute their respective AmeriCorps role.
We look forward to hearing from you!
Reading Partners is an Equal Opportunity Organization, with a strong commitment to diversity in the workplace.
Applications will be considered on a rolling basis. Position will remain posted until filled. No phone inquiries.
Information Desk And Volunteer Coordinator (Ft/80) (Stockton)
Sutter Gould Medical Foundation (SGMF)is a non-profit, multi-specialty health care organization affiliated with Sutter Health. Based in Modesto, SGMF provides quality medical care, health education and research activities in a five-county area. SGMF's medical staff includes family practitioners, internists and pediatricians, as well as a range of specialist physicians. Services include imaging, nuclear medicine, a health library, health education programs, occupational medicine, diabetes education, nutrition counseling, infertility counseling, and weight management.
The position is responsible for staffing the Information Desk to assure that those who visit the clinic receive the direction and information needed. This position is also responsible for the recruitment, interview and selection of volunteers. This position oversees the activities of the volunteer and works with supervisors to find the right match of the skills of the volunteer to the jobs that need to be done. This position is responsible for providing management and coordination for all volunteer service within all SGMF locations. This position supports key strategic initiatives in any way possible and requested.
High school graduate or GED required.
Two (2) years previous experience working in a health care related field is strongly desired.
Previous experience supervising or providing oversight to the work of others is preferred.
Experience working in an environment where requests are made and delegating others to fulfill the requests is required.
Skill and Knowledge:
Knowledge of computer systems and their software applications is required.
Knowledge and experience with alpha filing is required.
Knowledge of Worker's Compensation benefits, the understanding of Health insurance guidelines and regulations is helpful.
Knowledge of medical terminology is preferred.
Excellent customer service and phone skills are required for this position.
Proven leadership skills are required.
The ability to read, write, and verbally communicate in English.
Ability to use or learn to use the Language Line to assist customers.
A second language, such as Spanish, Vietnamese, Assyrian, or Cambodian is desired.
The ability to motivate and train adults.
Good spelling and grammar skills are essential.
Ability to deal effectively with challenging customer service interactions.
Ability to pay attention to detail and perform work accurately.
Skills in developing teamwork among members of a multidisciplinary team.
Organizational skills and ability to prioritize work are important for this position.
Ability to complete multiple projects and manage shifting priorities with frequent interruptions.
The ability to organize and prioritize tasks and bring projects to timely completion.
Ability to manage own timeline and schedule own tasks.
Must have the ability to work efficiently without constant supervision.
Must demonstrate excellent problem solving skills.
Must have the ability to work effectively with all levels of administration and medical staff personnel.
Ability to learn how to operate office equipment.
Service Team Ministry (Stm) Volunteer Coordinator I (Bilingual) Temp
Volunteer Coordinator (Bilingual) - Temp Assignment
Essential Job Functions:
Schedule applicant interviews; review interviewer decisions; and communicate decisions to applicants (approval/denial letters and follow-up calls).
Conduct research; handle confidential information; and exercise judgment and discretion in completing special assignments.
Responsible for timely responses to telephone/email inquiries and responds to Volunteer Development and STM inquiries and requests.
Coordinates check-in process for volunteer orientations and trainings.
Assists with recruiting, assigning and supervising volunteers for special projects.
Order badges for new volunteers; maintain tracking system for badges.
Maintains accurate records for volunteer team assignments & transfers and updates.
Updates all changes in our databases and files. Assigns and codes team assignments.
Coordinates new volunteer interview process, including pre-screenings and scheduling. Responsible for check-in process for volunteer orientations and trainings.
Oversees operations of Monthly STM Interviews
Oversees operations of Monthly STM Orientations
Works closely with Director of Volunteer Development to provide support for Spanish STM (Orientation, Interviews, phone inquiries, etc.).
esearches, develops and implements creative new processes that promote efficiency and excellence in areas of responsibility
Organize and maintain office filing systems, including paper and scanned documents.
Manage high volume of correspondence both postal and email.
Prepare volunteer reports and data as needed.
A team player who is self-motivated and able to work independently.
Able to read, write and speak in fluent English & Spanish.
Courteous, friendly and have excellent people and communication skills.
Excellent computer skills (Advanced Word, including Excel, Access and mail merge).
Organized and attentive to details.
Able to maintain confidentiality.
Flexible and willing to work occasional evenings and weekends.
- Minimum three (3) years related experience.
Making better hires starts with building better job descriptions
- Browse 100s of templates across 40+ industries
- Customize your template with your company info & job requirements
- Post it to 20+ job boards in seconds – for FREE!