Waltham Job Description Sample
Director, Perioperative Services
100 bed For-Profit facility
4500 discharges, 3500 surgeries,1100 births
- Coordinates and integrates services within their department(s) and with other departments.
- Develops and implements policies and procedures that guide and support the provision of services.
- Recommends a sufficient number of qualified and competent persons to provide care/service and assures the qualifications and competence of those staff members meet the needs of patient care and non-patient care services.
- Provides orientation, in-service training, and continuing education of all persons in their department(s).
- Continuously assesses and improves their department's performance and maintains appropriate quality control programs.
- Recommends space and other resources needed by the department and participates in selecting outside resources needed by their department(s).
- Masters degree is preferred
- Professional Licensure required
- Certification Required
- Customer service skills are required
$120,000 plus Excellent Relocation Package
CONTACT: Michael Zimmer, Director
Nursing Executive Search
The Hutton Group, Inc.
This organized and energetic role delights internal and external customers with a Service Mindset, Can-do Attitude and Caring Heart -- delivering a seamless and memorable experience during every interaction.
Find a career. Gain a family.
Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to be happy at work and at home.
Warmly welcomes in-shop customers, while applying a Customer Driven approach when handling incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
Proactively resolves customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
Breezes happily through administrative tasks such as handling buyouts, invoices work orders, managing deleted work orders and processing credit memos and rebills.
Eagerly reviews orders from the national contact center, and handles dealer part orders and special accounts.
Keeps all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
1-3 years telephone operations or business administration experience required
High School diploma or equivalent required
Knowledge of customer service and administrative protocols
Ability to provide world class customer service
Ability to adjust and respond to a fast-paced operation
Skilled in various customer service arenas, with experience in a contact center setting
Ability to travel up to 10%
We're known as an auto glass company. That's the focus of what we do. But we're much more -- we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization -- and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.
Sharepoint Business Analyst
As a business analyst, your responsibilities would include:
Work in our Scrum team responsible for design and implementation of our SharePoint applications and solutions
Working with vendors to implement new systems or modify tools we currently use
Providing creative technology solutions to our company's business problems
Gathering and documenting business requirements; going above and beyond to understand the client's complete business need and putting a plan into action
Meeting with subject matter experts to identify and document all system requirements
Taking the information from your client meetings and putting it into system requirement documents /user stories that our Development team will use to build the application
Collaborating with the other members of the Technology department to develop project documentation, UI design, and so on
Conducting walkthroughs of all completed specifications with the team to make sure the documentation is complete and development estimates are accurate
Serving as the main liaison between business users and development staff to ensure that all requirements are met on schedule; communicating business requirement changes to the business users
Completing and distributing documentation in a timely manner so that everyone is kept up-to-date on status and any issues that need to be resolved
The ideal candidate would also meet the following requirements:
Financial services background a plus
Experience in Agile development process and Scrum
A good understanding of SharePoint 2013
A solid base level of SQL knowledge
Adaptable, flexible personality; comfortable working in a fast-paced environment with constant changes
Excellent written, verbal, and presentation skills, with the ability to facilitate meetings
5 years of experience in business analysis and requirements definition for IT systems
Detail-oriented; ability to multitask and meet deadlines
A solid understanding of technology
Ability to think out a problem creatively and not just look at by-the-book solutions
Strong organizational and analytical skills
Comfortable working independently, but also a team player
Demonstrated problem-solving skills; ability to think outside the box
Experience with all stages of a project lifecycle, including planning, analysis, design, construction, and testing
Strong computer skills, including Microsoft Office suite and Visio; ability to learn new applications
Some project management experience a plus
Previous experience with TFS
MS Dynamics Consultant
We're looking for a MS Dynamics CRM consultant to help us migrate from 2011 to 2015 and to do some additional customization once we've migrated.
Experienced in gap analysis to uncover changes in schema across version of MS Dynamics CRM (including MS Dynamics 2016, assumed to be released by February, 2016).
Expert knowledge of implementing and deploying Microsoft Dynamics CRM 2015/2016 in a highly available environment.
Expert knowledge of Windows Operating system
Expert knowledge of MS Dynamics CRM architecture and best practices.
Expert Knowledge in configuring and adhering to MS CRM best practices for Microsoft SQL.
Experienced in integrating with web services based application and MS SQL Server
Experienced in data cleansing and data migrations from 2011 MS Dynamics to 2015/2016 with MS SQL Server as the data repository.
Experienced in integrating with SharePoint and Microsoft Power tools.
Experienced in creating plugins, workflows and reports
Knowledge to develop and test end-to-end MS Dynamics CRM applications encompassing user interfaces (UIs), application logic, and data modeling.
Knowledge to develop data conversion and testing strategies
Knowledge to configuring entities, forms, and reports in MS Dynamics CRM based on user requirements
Knowledge of security design and solutions for enterprise IT applications based on MS Dynamics CRM
Knowledge of data migration and integration mappings using SQL Integration Services, Scribe or Web Services
Good to have
Provide technical advice to development teams in the design, configuration, development, testing, implementation, maintenance, and support of various solutions created using MS Dynamics CRM
Collaborate with other software developers, business analysts, software architects, and IT professionals to maintain MS Dynamics CRM applications
Assist and advise on the setup of development and infrastructure environments, helping with the identification of any issues or challenges
Install, configure, and optimize technical installations of MS Dynamics CRM
Electrical Engineer Technician
We are looking for someone who can work as a key member of our multi-disciplinary team to build and test reliable electrical systems in robotics. To get this job you must be able to support all aspects of robot operation (both indoor and outdoor) and maintenance. This may include debugging a sensor, chasing down a short circuit, or assembling and testing new electronics. Tasks will range from working on small test systems to fully integrated robots in the field. A successful candidate must also demonstrate an ability to work in large teams and communicate effectively with other technicians and engineers.
A strong work ethic and a willingness to learn in a small team based environment
Experience using test equipment (multimeter, oscilloscope, signal generator)
Basic ability to document work and implement ECOs with minimal supervision
Repairing PCBs and building cable assemblies with reliability and ruggedness in mind
Ability to solder SMT PCB components using a microscope or reflow equipment
Formal training or education as an Electronics Technician
Minimum of 2 years professional experience working on electrical systems
Experience with one or more command-line operating systems such as Linux
Working knowledge of Altium, Solidworks, or other CAD experience
Practical hands-on experience with mechanics and fabrication
Information Security Engineer
The Information Security Engineer identifies information security risks and defines and implements technical solutions to mitigate or lessen those risks. This position will lead the implementation of key information security initiatives. Responsibilities include ensuring compliance with corporate information security policies and enforcing implementation of the firm's security architecture. This includes the auditing and safeguarding of all computer platforms, data and networking components within the corporation, oversight of the security configuration and monitoring.
Design, implement and configure security applications and infrastructure to support corporate policies, federal and state security regulations.
Be an information security Subject Matter Expert; assisting application and system development teams to configure and deploy systems and applications in a secure manner.
SIEM implementation and support, vulnerability management, IDS/IPS management, DB Security, O/S security, etc.
Plan and conduct infrastructure security assessments of all layers of the information system including networking, servers, operating systems, databases and applications.
Implement new technologies as required to support the ever changing security landscape.
Maintains close liaison with other departments on technical matters and may work closely with vendors or customers on technical information, handling escalation issues, or modifications related to projects.
Serve as technical lead on security projects.
Support the security needs of our national network of geographically dispersed financial advisor offices.
Responsible in part for maintaining our firewall infrastructure.
Bachelor's degree in a technical discipline or equivalent work experience.
5+ years in an Information Security role.
Familiarity with Check Point firewall technology including Provider-1/Multi Domain Management, VSX, SSL VPN using mobile access, and other checkpoint blade technology.
In depth knowledge of the design and implementation of IDS/IPS solutions, VPNs, SSL, Endpoint Security solutions, and web filtering.
Extensive experience in the design and implementation of Log management and SIEM solutions.
Experience documenting technology standards, operational procedures, and other technical documentation.
Experience with Incident Response strategies and forensics.
Experience with Linux operating system
Familiarity with risk assessment; knowledge of IT risk management concepts.
Familiarity and experience with US laws and regulations such as GLBA, Massachusetts 201 CMR 17.00 and FISMA.
Familiarity with NIST 800-53, ISO 270001 standards.
Excellent oral and written communication skills.
Excellent customer service skills.
Leadership skills and the ability to unify and empower multiple groups to achieve the same goal.
Ability to interact with technical staff across multiple systems and disciplines-High degree of self-sufficiency, ownership, and pride of deliverables.
Scripting or programming experience is a plus
ITIL and ITSM background is a plus.
CISSP or GIAC required, other certifications a plus.
Front End UI Developer
Our Web Services team is looking for a front-end developer who is passionate about usability, interaction, and technology. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designers and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it behaves.
As a front-end developer, your responsibilities would include:
Provide a presentation layer that is consistent across all supported browsers and platforms
Maintain and develop user-facing features and applications
Build reusable code and libraries for future use
Assist back-end developers in coding and troubleshooting
Ensure the technical feasibility of UI/UX designs
Collaborate in an Agile environment with other Scrum team members and stakeholders
Optimize application for maximum speed and scalability
Maintain graphic standards and branding throughout our product interfaces
Stay up to date on emerging technologies
Promote usability and coding best practices
Participate in all code reviews and meetings
Create prototypes when needed
The ideal candidate would also meet the following requirements:
3+ years of experience working in front-end development
Proficient understanding of web markup, including HTML5 and CSS3
Basic understanding of one or more MV* frameworks, such as Knockout, Backbone, or AngularJS
Deep knowledge of cross-browser compatibility issues and ways to work around them
Experience with source control and code versioning tools
Good understanding of asynchronous request handling, partial page updates, and AJAX
Basic knowledge of image authoring tools; familiarity with Photoshop a plus
Basic understanding of server-side CSS pre-processing platforms, such as Less and Sass
Experience working in an Agile/Scrum project process a plus
Familiarity with data visualization libraries, such as Highcharts and D3, a plus
Excellent attention to detail
Comfortable with multitasking
Creative thinking within a set of guidelines
Graphic Design experience a plus
Senior Territory Manager, Philadelphia
The incumbent will achieve field sales objectives by servicing current customers and identifying and securing new customers. The Territory Manager role is a very complex, process-oriented, high-level sales position that requires passion and enthusiasm. This position will manage Philadelphia.
Responsible for achieving and growing total revenue including capital, disposable, and extended service sales in assigned US territory. Assists in advancing revenue and market position consistent with Company goals. Achieves deep and thorough account penetration and develops new target accounts.
Responsible for complete territory analysis and planning to ensure revenue goals are achieved.
Develops and manages key customer relationships. Services sales territory and interfaces with customers directly including physicians, staff, and administrators.
Responsible for both Capital Sales as well as Clinical Case Coverage.
Serves existing and prospective customers by discovering customer needs and requirements and by meeting or exceeding their expectations.
Conducts sales presentations for new and existing customers as necessary.
Meets with customers to define product/service needs and specifications. Continuously works with customers to monitor product performance and needs.
Provides clinical training and education to customers. Assists in disseminating technical product information to customers.
Establish and maintain collaborative working relationships with persons contacted in the course of performing assigned duties including Company management and outside business associates.
Assists in the development and execution of regional hospital staff training courses.
Maintains up-to-date and accurate sales records. Input data and information into CRM database.
Interfaces with marketing to quantify needs and to provide intelligence to management on competitive products and Company product enhancements
Keeps abreast of new products in the market and of current and future Company products.
Process and monitor product complaint per company procedures.
Performs other duties as required
Bachelor's degree required
At least 5 years in medical equipment sales, device sales and disposable sales required; experience in interventional cardiology, preferably capital and disposables, preferred
Knowledge of Microsoft Office suite required
Ability to communicate effectively both orally and in writing to customers and colleagues preferred
Strong attention to details as well as excellent analytical, training and motivational skills
Ability to represent the Company at professional and business functions in a competent manner required
Excellent advocacy and persuasive skills as well as ability to maintain a professional image preferred
Ability to exercise independent judgment consistent with department guidelines as well as maintain confidentiality required
Ability to work under stringent deadlines required
Ability to travel 40-60% of the time required
Inside Sales Representative
Inside Sales Representative
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.
We're disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
ServiceNow is currently seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team in Q3 of 2018. The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within an Enterprise capacity. The goal will be to excel in this Inside Sales Role, and earn a chance to be promoted into a Field Sales Role in the US.
What you get to do in this role:
Manage sales opportunities and business relationships over the telephone with influential contacts within SMB Accounts.
Meet or exceed Monthly, Quarterly and Annual sales objectives.
Focus on understanding an organization's business drivers, challenges, pain points and how ServiceNow solutions map to these.
Follow the sales process in order to win new ACV business in less than 90 days
Facilitate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Marketing etc.
Provide timely and accurate information to management such as forecasting, territory plans, business objectives etc.
Utilize and leverage internal technology to manage ADR leads
Effective Data Management through internal and external sources such as CRM, social media, search engines and press
Working towards daily, monthly & quarterly KPI metrics such as Target Connections, ACV bookings and Renewal Rates
Occasion travel for training and/or meetings may be required.
In order to be successful in this role, we need someone who has:
A demonstrable track record of success within a telesales, lead follow-up, cold calling or new business sales capacity (ideally within the SMB space)
Experience in selling enterprise class solutions within call-center an advantage
A thorough understanding of the sales process and the ability to navigate and progress short but complex sales cycles
Sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plus.
Presentation skills via web based tools will be a distinct advantage
Excellent listening, verbal and written skills
Excellent relationship building skills – Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues
Persistent and dependable, especially with attendance, deliverables and deadlines
Able to adapt to a constantly changing environment; flexibility to work extended hours during peak periods if needed.
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
Senior UX Designer
Senior UX Designer Req I D
Client's OnCommand Insight (OCI) is an industry leading open platform application for both on-premises and hybrid cloud data center management. OCI enables the world's largest enterprises and organizations to simplify their interaction with the machine-generated data across their complex data centers, private and public clouds.
We are building out a Product Design practice within the OnCommand Insight Team and are seeking a talented Senior Product Designer with a passion for data visualization. In this role, you, the product team and engineering will partner to solve complex user experience problems of visualizing and interacting with massive amounts of data to deliver intelligent operational management, data analytics, and business insights. If you are a passionate product designer and looking to solve complex problems, this is the job for you.
Experience with information design, large amounts of tabular data and data visualizations
Use analytical thinking to understand complex user problems and requirements
Create intuitive, efficient, and delightful experience for enterprise data center users by incorporating user requirements, user and field feedback, metrics, and usability findings
Create appropriate level of prototypes and mockups to demonstrate product design solutions to various levels of stakeholders
Deliver design specs to the development team for each sprint
Contribute to design system by incorporating modern product design patterns
Develop and nurture relationships across teams and disciplines
5+ years' experience as an product designer, or related occupation, producing exceptional user experiences for data and visualization rich web applications
An online portfolio demonstrating these capabilities
Knowledge of latest interaction patterns for web, user-centered design process, design principles and techniques
Familiarity with design systems such as Google Material & SalesForce Lightning
Experience using Axure, Sketch and Invision to create low to high fidelity prototypes and mockups
Proven track record of success working collaboratively with other product designers, product managers, and developers
Master's degree in design, human-computer interaction (HCI), or equivalent professional experience
Strong design thinking, human centered design skills with expertise in user-centric design processes and execution
Demonstrable experience with complex and modern web designs with the ability to create meaningful and delightful experience
Solid written and verbal communication skills with the ability to present a strong rationale for design decisions
Strong presentation skills and ability to lead ideation sessions
Ability to balance needs of concurrent projects and work effectively with cross-functional teams
Strong influencing, negotiation and collaboration skills
Working knowledge of current web based technologies and frameworks (e.g. HTML5, CSS, Bootstrap, Angular) to inform design decisions
Experience of working closely with developers in Agile development process
Solid user research skills including understanding user requirements and gathering user feedback
Ability to moderate usability tests, conduct user interviews, organize surveys, as well as lightweight usability testing methods
Help the teams interpret and understand user feedback, and provide input to inform design decisions based on that feedback
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