Westwood Job Description Sample
Medical Assistant / 40 Hours / Rotating / Westwood Multispecialty Clinic
GENERAL SUMMARY/ OVERVIEW STATEMENT:
The Medical Assistant (MA) is an integral member of the healthcare team and is accountable for patient care as assigned by a licensed independent provider (LIP: MD, NP, PA), a Licensed Practical Nurse (LPN) or a Registered Nurse (RN). The MA participates in the direct and indirect care of patients, health maintenance, patient instruction, collaborative planning and rehabilitation within scope of practice and consistent with his/her education and training. The Medical Assistant may be present in secure medication storage areas and is allowed incidental access to medications. Developing relationships with patients, families and colleagues, the MA functions as an interdisciplinary team member who provides quality patient care and contributes toward the attainment of important goals for the patient, the practice and the organization.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Job duties and responsibilities may vary by department (see addendum A for more detail)
Clinical Duties and Responsibilities:
Demonstrates true engagement and enthusiasm to contribute toward the care delivery needs for patients and families.
Promotes an inclusive environment supportive of patient and family centered care for a diverse community.
Accepts assignments for patient care within the scope of his/her preparation and within current standards of practice.
In conjunction with a Licensed Independent Provider (LIP) , LPN or RN, participates in the gathering of data that contributes to the assessment, planning, and evaluation of care delivered.
Collaborates as a member of the health care team, contributing toward a supportive and therapeutic environment that promotes the attainment of patient goals that are specific, measurable, action-oriented, realistic and timely.
Accurately obtains vital signs, elicits information about the patient's basic health status, administers relevant care within scope of practice and as directed by the LIP/LPN/RN, and documents as appropriate in the electronic health record.
Performs routine tests that may include but is not limited to: electrocardiograms, vision and hearing screening, and the collection of specimens for laboratory testing and point of care.
Participates in team-based care and patient education initiatives to support the health and wellness of patients in conjunction with the LIP/LPN/RN. Reinforces patient instruction as directed by LIP/LPN/RN.
Participates in organizational and unit-based quality improvement initiatives and compliance readiness.
Participates in telephone screening of patients; may provide instruction to patient when directed by the LIP/LPN/RN.
Participates in prescription management tasks including pending of new prescriptions and renewals requiring LIP approval, prior authorizations and medication reconciliation.
Follows approved clinical practice guidelines (CPG's) and workflows, pends appropriate orders for radiology, laboratory testing and other care needs requiring LIP authorization.
Performs a variety of tasks, including those that may be facilitated by administrative staff, which have an effect on the overall operations of the unit. These include flow, stocking of rooms, scheduling tasks and all other duties as assigned.
Appropriately utilizes organizational resources including management of time, supplies, equipment and other assets.
Other duties as assigned.
High school diploma or GED required
Some college or Associate's Degree preferred
Bachelor's Degree preferred
Graduate of an accredited Medical Assistant Certificate Program preferred
Experience in healthcare preferred
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Technical Skills/Competencies Required:
Knowledge of practice operations and standards.
Beginning to intermediate knowledge and use of medical terminology.
Ability to accurately perform vital signs and obtain pertinent health information including but not limited to: temperature, pulse, respirations, blood pressure, height, and weight.
Ability to participate in the medication reconciliation processes and related prescription management tasks, including prior authorizations.
Knowledge and ability to perform specific procedures and tests as appropriate to the clinical setting.
- Demonstrates effective oral and written communication skills in English. Communicates in a professional, courteous, clear and concise manner. Facilitates therapeutic relationships between patients, families and other members of the health care team.
- Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo or interoffice note, documentation of patient information) and to take complete and accurate messages.
- Ability to telephonically support the practice by answering and screening calls, offering information within scope of practice to facilitate communication.
- Ability to manage work processes in a neat and systematic way. Ability to manage multiple tasks effectively, appropriately prioritize clinical work, follow established policies, procedures and clinical practice guidelines, workflows.
- Demonstrates ability to utilize technology in the clinical setting. Includes basic computer skills as well as the utilization of electronic medical equipment.. Ability to type accurately and enter data at an intermediate level. Ability to become proficient in using the EHR and other appropriate applications. Ability to utilize hand-held technology and download related data to the electronic health record.
HOSPITAL WIDE RESPONSIBILITIES:
Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners: follow safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners; as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.
Check out this video and find out why our team loves to work here!
JOB DESCRIPTION SUMMARY:
This position supports the execution of multiple marketing programs, advertising campaigns and sales initiatives in the company's three operating states. The marketing specialist will ensure consistency with business branding and objectives and execute projects based on Eversource principles. This position requires close integration with key internal customers, business and sales management, and the other members of the marketing outreach and communications team. The specialist will be detail-oriented, able to prioritize projects in a fast-paced, team-oriented environment and be both a team player and individual contributor. Approximately 50 percent of this position will include the strategy for PR, Thought Leadership and Events and 50 percent leading the strategy for special programs, initiatives and projects. Reports to the Marketing Manager of Energy Efficiency.
Program Strategist: for special initiatives, programs and projects: leads, with the manager's guidance, the creation and execution of advertising assets; radio, print, digital, etc. Analyzes research and measurement of campaigns and programs, communicates results and recommends improvements and/or adjustments.
Public Relations Strategist: manages the external PR agency, leads the weekly PR calls and initiatives, main point of contact for all internal PR requests, meetings and initiatives.
Thought Leadership: leads the EE strategy for Thought Leadership. This includes thoughtfully reviewing event sponsorships, speaking opportunities, white paper creation, award submissions and more.
Event Strategist: reviews, recommends, and plans strategic event opportunities
MOU Strategist: for all customer event and PR opportunities identifies the best strategic approach to tell the customer story
Chief department copy editor
Chief department video editor, storyboard creator and producer
Maintains monthly, quarterly and annual marketing departmental advertising calendars and budgets
Coordinates with internal and external copywriters, graphic designers, photographers, and other vendors as needed.
Additional duties assigned as business needs dictate
Travels approximately 20% of time to other Eversource offers, offsite meetings and on occasion events outside of the service territory.
Proven track record of meeting timelines, prioritizing special projects, maintain milestone achievements and personal time management.
Be enthusiastic, a quick-learner and eager
Proficient/expert-level use of Microsoft Office; Word, Excel and PowerPoint
Ability to work independently and as part of a team
Self-starter with strong desire to learn
Results-driven, self-starter with the ability to handle multiple priorities in a fast-paced environment
Excellent organizational skills
Excellent written, verbal, and interpersonal communication skills
Education: Bachelor's degree in Marketing, Communications, English or Business
Experience: 5+ years marketing experience
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Number of Openings:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Dining Room Server
Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"- Sunrise Team Member At Sunrise, our Dishwasher is responsible for performing various kitchen cleaning and storage activities, but not limited to dish washing, pot washing, general and equipment cleaning, storage and rotation of food and supplies. The Dishwasher is also responsible for janitorial duties in various dining services areas such as Dining Room, Bistro and other areas associated as a Dining Activity. RESPONSIBILITIES & QUALIFICATIONS
- Handling all foods, storage and cleaning activities in accordance with sanitary procedures and standards- Complies with all federal, state and local regulatory procedures regarding food storage, cleaning and preparation.
- High School diploma preferred/ GED accepted- One (1) year experience in fine dining hospitality and/or full service senior living preferred- Ability to handle multiple priorities- Possess written and verbal skills for effective communication- Must have organizational and time management skills - Demonstrates good judgment, problem solving and decision making skills
Sunrise maintains a drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a drug and alcohol test.
ABOUT SUNRISESunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. At Sunrise, you will… Make a Difference Every DayWe deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.
Be Part of a Uniquely Supportive CommunityWe care for residents and each other, and offer programs, rewards, and benefits to help you live your best.
Ignite Your PotentialYou have the opportunity to grow both personally and professionally, and achieve your career goals.
Area Vice President
Area Vice President
The core focus for the Area Vice President is Client Expertise.
The Area Vice President is responsible for executing the sales organization to deliver services for a region in the U.S. As a member of the senior management team, the VP, Sales participates in change management, team management, performance management, problem solving and process development for the department. Focus on delivering measurable sales results within the organization that lead to outstanding program results for our clients. Results will be attained through effective execution against business unit performance goals, through leveraging exceptional knowledge, skills, abilities and expertise of our clients.
Waypoint is a national sales and marketing agency primarily representing leading brands that enjoy top positions in their categories within the foodservice industry. Our mission is to be a seamless and flexible extension of our clients, unmatched in our market reach and business intelligence. We bridge the gap between manufacturers and the comprehensive and evolving foodservice marketplace across a broad platform of strategic and tactical execution methods with both expansive and direct impact. Our empowered sales force is equipped with the latest technology to stay on top of the changing local marketplace and drive immediate follow through and follow up.
Advantage Waypoint LLC dba Advantage Solutions is proud to be an Equal Opportunity Employer
Waypoint is the premier national sales and marketing agency for Foodservice and Non-Foods channels and beyond.
Succeeding in today's competitive marketplace begins with gaining the advantage, and at Waypoint we stay ahead of the curve. Our partners rely on our unparalleled strategic insights, channel-specific expertise and resources, and innovative culinary support to deliver that competitive advantage. But helping our partners gain the advantage is not enough for us – we make it our business to maximize it through our pioneering technology and big data mining capabilities. We help position our partners to consistently beat their competition and to grow their business.
Develop and maximize long term revenue opportunity by becoming trusted advisers to our clients to strengthen customer loyalty. Strategize and drive formal client program reviews; manage to all client/contract expectations. Responsible to manage portfolio of top clients focused on managing client results, contracts, pricing, profitability and overall execution of program goals. Set expectations and interface closely with all stakeholders on the Executive Leadership Team on performance against execution goals; set up and manage service level agreements across the enterprise.
Achieve P&L targets; manage business unit resources to deliver EBITDA* objective [*Earnings Before Interest, Taxes, Depreciation, and Amortization].
Own and drive revenue growth; lead team to identify and secure new revenue opportunities to include:
o Increase our existing clients' business by maximizing opportunities with customers; leverage senior level customer relationships to benefit client business resulting in increased revenue
o Grow white space for Advantage within key clients
- Support team in developing the strategy to align resources to secure revenue growth; coordinate with other senior level members of Advantage to achieve goals
Responsible for hiring, developing, and retaining talent using company-wide processes, tools and resources. Perform regular assessments of strengths and opportunities within the team and deploy appropriate course of action to develop or manage performance. Responsible for building a high performing team with complimentary skill sets. Execute all aspects of the performance management culture, including development discussions and creation of Individual Development Plans, regular coaching and feedback, Performance Improvement Plan creation and delivery. Promotes a culture of pay for performance
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
- May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel and Driving are essential duties and function of this job
Travel up to 70 %
Education Level: (Required): Bachelor's Degree or equivalent experience
Field of Study/Area of Experience:
7-10 years or more of related experience in Business Management, Food Brokerage or Food Service
5+ years or more of progressive management experience in sales, planning and/or business development
Or an equivalent combination of education and experience
Skills, Knowledge and Abilities
Expert level influencing skills – ability to manage internal and external boundaries, set expectations, and build alignment at varying management levels/client interface
Expert level insight skills – ability to identify and develop robust data on internal and external operations (especially regarding customer expectations and alternatives) and transform that data into decisions that balance risk with reward
Expert level execution skills - ability to coordinate mutually agreed expectations of what is promised to the customer into measurable business results
Expert level credibility skills – ability to use personal effectiveness to link relationships, processes, and business methodologies with revenue-producing activities
Strong strategic thinking and process development skills
Strong organizational and problem-solving skills
Excellent communication skills, both written and verbal
Empathy/understanding of the impact of marketing and business development initiatives on field associates
Technically proficient in marketing and business development tools, MS Office and data reporting systems.
Must be able to effectively handle multiple tasks and projects simultaneously
Team player with good people skills
Ability to manage and develop a team of 10 or more employees, including direct and indirect reports
Must have proven successful track record in developing strategies and delivering results
Environmental & Physical Requirements
Office / Sedentary Requirements
Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.
Additional Information Regarding Advantage Solutions Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Advantage Solutions reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. Advantage Solutions shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state and local laws including Fair Chance Initiative for Hiring (Ban the Box) Ordinances. All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment. Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.
Full Time Data Entry Associate
Full Time Data Entry Associate
TAAS, the leading provider of independent medical examinations, is hiring full time Data Entry Associates to gather, prepare and enter alphabetic and numeric data from various source documents into the appropriate computer system for storage, processing and data management purposes. This role performs a wide range of data processing tasks, including sorting, filing, emailing and proofreading as needed. The ideal candidate is organized and able to multi-task, with a high degree of quality and accuracy while complying with all regulatory and company standards.
Join the TAAS team offering opportunities for career growth and rewarding collaboration. We are always looking for creative, detailed-oriented talent. Apply Today!
What We Offer:
Full Time Benefits (Medical, Dental, Vision)
Paid Time Off.
Paid training and ongoing career development
What You'll Do:
Gathers, organizes and prepares source documents for data entry into the appropriate system database.
Enters both alphabetic and numeric data from source documents into the proper system database.
Reviews data for discrepancies, missing pages or information and resolves discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Reviews data entered against the original source documents for accuracy and corrects any data entry errors or duplications.
Follows data program security practices and procedures at all times.
Routinely secures information by completing database backup daily.
Maintains confidentiality of all personal and financial information at all times and in accordance with HIPPA regulations.
Perform other duties as assigned.
High school diploma or equivalent required
A minimum of 6 months related experience; or equivalent combination of training and experience.
Experience in a medical office preferred.
HIPAA experience preferred or willingness to complete training.
Proficiency in Microsoft Office (Word, Excel, Outlook), type 40WPM, and internet web-browsers
Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
Ability to work independently and prioritize duties with minimal supervision
Exceptional communication skills able to promote a positive team -oriented environment
Able to pass drug test – we are a drug free workplace!
At TAAS, we're transforming the independent medical examination and review industry. Right now, we are looking for the next generation of highly talented, dedicated, and quality-focused associates to deliver an ever-improving customer experience.
Manager, Revenue Management
This position is responsible for providing leadership and subject matter expertise relative to forecasting, calculating and capturing all net revenue contractually owed by the payers.
Independently manage and monitor daily work related to identifying net revenue contractually owed.
Experience with a contract management tool to manage contract inventories and simply the reimbursement process by calculating expected payments.
Experience interpreting managed and commercial payer contract language, state/federal payer regulations and how it relates to pricing claims.
Understand the process to identify, research and resolve over/under payments.
Manage the daily operations the revenue integrity unit including productivity, quality, hours-worked, development needs and other aspects of employee/team performance.
Assist in the evaluation and recommendations of programs, procedures for improved operations, modifications to and/or implementation of new procedures.
Identify and work with the director to resolve problems with CBO processes and when appropriate, initiate changes to prevent future problems.
Assist in establishing long and short term unit goals and objectives to support department and corporate strategic plan.
Maintain professional competency, according to department policies, procedures and protocols.
Maintain a repository of knowledge required to train new revenue cycle associates including manuals, tip sheets and other materials.
Maintain strict confidentiality and adheres to all HIPAA guidelines/regulations.
Associate's degree required; Bachelors preferred.
4 years minimum experience in hospital billing with specific payer(s) subject matter expertise.
Demonstrated ability to manage teams or groups of colleagues.
Experience with patient accounting systems, billing/claim submission software required.
Specific XClaim and/or Meditech experience a plus.
Possess ability to investigate, analyze and in coordination with management, resolve departmental issues.
Possess ability to work efficiently and accurately, and to organize and plan work.
Possess flexibility and adaptability to work additional hours and to work under stress.
Ability to establish and maintain effective working relationships and communicate clearly with customers both within and outside of Steward.
Highly detail oriented and well organized; ability to multitask.
Branch Customer Service Representative
Utilizes Touchpoints & cross selling techniques to promote positive member relations and enhance the value of Club membership.
Promote the sales of primary and associate memberships, counsels public on benefits accruing to AAA members, including AAA Plus, AAA Premier and AAA credit card programs; makes any changes on existing memberships and assists members with membership problems; processes transactions and reports, where applicable. Consistently meets and/or exceeds minimum member satisfaction scores.
Provides assistance to members for all travel needs, accommodations and points of interest; provides AAA publications and other materials to members; makes hotel and motel reservations for members; counsels members regarding special packages/city tours or travel promotions that may be offered.
Assists members in obtaining International/Inter-American Driving Permits; takes passport photos; assists members in obtaining car rentals; sells a variety of travel products; sells travelers checks, entertainment tickets and all other Club products to members.
Whenever appropriate, counsels members on the need to arrange for total travel protection such as AAA Plus, AAA Premier, Associate Memberships and other products. Refers members to AAA Insurance Agency, financial services for review of auto and homeowner coverage.
Assists members with a variety of reservations including, but not limited to accommodations, amusement tickets, ferries and ground transportation by supplying rates schedules and booking same.
Receives payments from walk-in members for a myriad of products and services including, but not limited to membership dues, travel agency purchases, entertainment and amusement park tickets IDP's, IADP's passport photos, atlases, etc.
When required, assists with the activity reports, including cash report, handles the closing procedures for the branch.
Sells American Express travelers cheques and complies with all rules governing those transactions; sells Travel Money Products, strives to cross-sell Cheques for Two whenever possible; assists member with the cashing of cheques and processes claims for lost or stolen cheques.
Adheres to all policies and procedures pertaining to the security of cash, travelers cheques, ticket inventory and other Club property.
Serves as a resource to members by processing auto loans and home equity loans for members.
Performs job duties according to department policies, procedures and practices.
QUALIFICATIONS High school diploma or general education degree (GED). Strong sales skills; ability to function as a team player and to adapt to changing priorities and conditions; ability to recommend & sell products and services while maintaining a high level of customer service. Ability to express or exchange information by means of spoken word, both in person and on the telephone, strong interpersonal skills; good problem solving skills; understanding of basic mathematical skills; knowledge of computer software applications; ability to operate office equipment; attention to detail and the ability to write information neatly and accurately; ability to maintain confidentiality.
AAA Northeast is one of the largest and most innovative membership organizations in North America. It is a multi-business organization comprising more than 60 locations in a six-state area.
We provide valuable roadside service to our 5.1 million members, as well as many specialized services such as Financial Services & Loans, Insurance, Travel, Discounts, Auto Glass, and Driver Training. AAA is a key advocate for issues impacting the traveling public, such as highway safety, road maintenance and related legislation. We have a unique organizational model and many of our businesses are the largest and most sought after in their industries.
AAA Northeast employees help and serve as a way of life. Through a 100-year legacy of service stewardship, our employees make valuable contributions to our workplace and the community that surrounds us. In order to continue our mission, our organization is expanding and we need talented people to work alongside us in creating our next 100 years.
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Assistant Teacher - ( 19000BT9 )
KinderCare Education is the nation's leader in early childhood education. We nourish curiosity through purposeful experiences to create a future full of lifelong learners. From our National Support Center, to the classrooms where learning comes to life, we're united by a passion to create a world of learning, joy and adventure for more than 161,000 children ages six-weeks through 12 years every day.
Our Teachers bring warmth, patience, and understanding to the classroom every day, encouraging children to learn and grow. They inspire children to be lifelong learners using our nationally recognized curriculum that promotes social, physical, verbal, and cognitive development. Our Teachers are committed to making their center successful and know that creating meaningful relationships with children, families, and their team play a crucial role in that success.
When you join our team as an Assistant Teacher you will:
Assist teachers with the implementation of KCE's curriculum in a way that is consistent with the unique needs of each child
Create a safe, nurturing environment where children can play and learn.
Partner with parents with a shared desire to provide the best care and education for their children
Support your center's success by partnering with center staff and leadership to achieve goals around enrollment, accreditation, and engagement
Cultivate positive relationships with families, teachers, state licensing authorities, community contacts and corporate partners
Required Skills and Experience:
A love for children and a strong desire to make a difference every day
Ability to build relationships with families and coworkers and create a dynamic environment where play and discovery go hand-in-hand
Outstanding customer service skills
CPR and First Aid Certification or willingness to obtain
Must meet state specific guidelines for the role
Must be physically able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors. Must be able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity with children.
Ability to speak, read, and write English.
The benefits our career professionals enjoy:
In addition to a rewarding career where you help shape children's futures, KinderCare Education provides a competitive compensation package. Benefits include:
Medical, dental and vision
Discounted child care
Generous paid time off
Education assistance and reimbursement
Medical expense reimbursement/ Life insurance/Disability benefits/ Health and wellness programs
401(k) savings and investment plan with employer match
KinderCare Education employs more than 32,000 team members across 1,700 locations nationwide. Our devoted family of education providers leads the nation in accreditation and includes KinderCare® Learning Centers, KinderCare Education at Work®, Champions® Before- and After-School Programs, Cambridge Schools ™ , Knowledge Beginnings®, Rainbow Child Care Centers and The Grove School®.
KinderCare Education is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
Primary Location : US-Massachusetts-Westwood
Work Locations :
303040 Westwood MA
200 Providence Hwy
Job : Teacher and Center Staff
Organization : KCLC
Schedule : Permanent
Shift : Standard
Job Type : Full-time
Job Posting : Jul 16, 2019, 3:26:47 PM
Practice Assistant II / 40 Hours / Rotating / Westwood
GENERAL SUMMARY/ OVERVIEW STATEMENT:
Brigham and Women's Hospital is dedicated to:
- serving the needs of our local and global community
- providing the highest quality health care to patients and their families
- expanding the boundaries of medicine through research
- educating the next generation of health care professional
Brigham and Women's Hospital is committed to putting every Patient First. Every employee plays a role in providing a positive impact on patients and the care they receive at Brigham and Women's Hospital. Your work will be distinguished by the delivery of high-quality and safe patient care, respect and dignity in all interactions with patients, families and colleagues and by customer service excellence.
All employees are expected to embrace this commitment and demonstrate behavioral competencies in the following areas:
People: Focus on serving the community through collaboration and respect
Self Management: Accountability, professionalism and commitment to growth and development
Organization: A commitment to quality, service and exceptional performance
Meeting these expectations is key to the success of your department and the organization.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.
Act as a super user for scheduling, registration, and billing systems. Provide training and assistance to others in these areas.
May perform more complex or specialized functions (i.e. surgical scheduling) at highest competency level.
Utilize knowledge of HMO's, managed care and other third party insurers, and troubleshoots insurance issues as appropriate.
Assist with training and orienting staff as needed.
Provide cross coverage as needed.
Assist with special projects as directed.
Follow HIPAA guidelines for the management of patient privacy and confidentiality.
Other duties, as assigned
High school diploma or GED required; post-high school education preferred.
Minimum one year of applicable work experience required.
Additional training in office systems preferred.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Technical skills required:
Knowledge of practice operations and standards.
Understanding of procedures including filing, copying, scanning, printing, and faxing.
- Ability to use phone system (answer and screen calls, put on hold), answer routine questions, and give routine information.
- Ability to interpret information as appropriate, answer routine questions in the most professional manner, and communicate in a professional, courteous, clear, and concise manner.
Ability to manage work processes in a neat and orderly way and to sort and alphabetize.
Ability to manage multiple tasks effectively, follow established protocols, and work within systems.
- Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo, or interoffice note) and to take complete and accurate messages.
Ability to type and enter data at an entry level. Entry level understanding of applicable systems.
Understanding of the appropriate use and importance of related forms.
Basic understanding and use of medical terminology.
Basic comprehension of insurance types and referral process.
Basic comprehension of registration and fiscal information.
Knowledgeable and compliant with all hospital, State, and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.
Hospital based ambulatory practice. Normal patient environments where there are some exposures to communicable diseases, unpleasant odors, needle, and blood products.
HOSPITAL WIDE RESPONSIBILITIES:
Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.
Sells all Insurance Agency products and services; primarily homeowner and personal automobile coverage, with target quarterly sales goals.
Compiles coverage and rating information; researches insurers underwriting criteria, coverage and premium data and furnishes the client with the best coverage and premium proposals.
Builds professional relationships with clients, Insurance Company representatives, dealerships, real estate agents, etc., to ensure success of Agency and to broaden community knowledge of AAA.
Follows Insurance Agency policies and procedures for the receipt and processing of all new and renewal insurance payments.
Provides exceptional Five Diamond Customer Service during all transactions.
Three to five years' experience in the Insurance industry required, with strong sales skills.
Thorough knowledge of general insurance agency practices, including knowledge of the scope of an agent's authority required.
Must have excellent communication skills, with focus on relationship building and customer service.
Ability to function as a team member.
Ability to adapt to changing priorities and conditions.
Ability to assess situation and make decisions, applying Insurance Agency policies and procedures.
Must have strong problem-solving skills.
Must be able to perform tasks with great accuracy and attention to detail.
Ability to multi-task in a fast paced environment required.
Ability to operate a computer with current software applications.
High school diploma or GED.
- Valid Property & Casualty License required.
401(k) plan with a generous company match and an annual contribution by the Club
Employee and Dependent Life Insurance
Accidental Death & Dismemberment Insurance
Paid Time Off
AAA Northeast is one of the largest and most innovative membership organizations in North America. It is a multi-business organization comprising more than 60 locations in a six-state area. We provide valuable roadside service to our 5.1 million members, as well as many specialized services such as Financial Services & Loans, Insurance, Travel, Discounts, Auto Glass, and Driver Training. AAA is a key advocate for issues impacting the traveling public, such as highway safety, road maintenance and related legislation. We have a unique organizational model and many of our businesses are the largest and most sought after in their industries. AAA Northeast employees help and serve as a way of life. Through a 100-year legacy of service stewardship, our employees make valuable contributions to our workplace and the community that surrounds us. In order to continue our mission, our organization is expanding and we need talented people to work alongside us in creating our next 100 years. Apply On-line Send This Job to a Friend
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