Wilmington Job Description Sample
Analyst - Operations
W.R. Berkley Corporation is a Fortune 500 Company, listed on the New York Stock Exchange. The Company is made up of dedicated and passionate people committed to delivering the highest quality insurance products and services to specialized markets worldwide.
At Berkley One, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.
Berkley One, a wholly owned subsidiary of W. R. Berkley Corporation, is hiring an Operations Analyst in our Wilmington, DE office.
Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We'll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.
About the job
Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.
This role's primary objective is to support and enable the Customer Solutions team to perform at the most optimal level. Ideal candidates will have experience supporting a successful customer solutions team that delivers world-class service across multiple channels and are energized about helping others drive market growth within an organization.
What you will do
Workforce Management: effectively forecast staffing requirements focused on short and long-term models. Ensure the appropriate staff is available to handle all interactions through the development of schedules and plans. Includes close partnership with the operation leaders.
Process Management: develop processes in support of new initiatives and enhancements. Understands the connections, documents steps, engage SME's, effectively partners across the organization and educates the operation on process enhancements. Enable synchronization among processes across the service operation and organization.
Continuous Improvement: drive the continuous improvement of processes (optimizations) across the service operation. Maintain incoming ideas, assign them accordingly, prioritize and execute.
Knowledge Management: build knowledge library from structure to content. Listens to internal customers to determine how to improve their experience with the knowledge management tool and content.
What you will need
Experience contributing on a high performing team in a high growth, fast-paced environment. You are an outstanding collaborator
Incredible empathy and understanding of the needs of our associates, insureds and their agents alike. You will be a pro-active and conscientious advocate for Berkley One customers and are passionate about their experience
Exceptional verbal and written communication skills. Your communication style is flexible to the situation. You communicate clearly and with a purpose
Calm under pressure. You have excellent organizational skills, integrity, and great follow-through on tasks. You are comfortable challenging norms while working collaboratively with colleagues at all levels of the organization
You have a strong sense of accountability, fun and adventure
Natural curiosity. You love learning how things work and you are always looking for innovative improvements
Work experience developing processes, workforce management and project management preferred
P&C insurance experience either on the carrier or producer side preferred
Bachelors' degree or equivalent
Advanced proficiency with the Microsoft Office suite and other programs (SharePoint and Excel)
Some travel may be required
Java Microservices Developer
We currently have the below urgent requirement with our direct client. If you are fine with the JD pls revert with updated resume and rate to firstname.lastname@example.org.
|Position: Java Microservice Developer|
Location: Wilmington, DE
Here is the JD. Please provide profiles
Case Coordinator - Bilingual Required
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Reporting to the Integrated Health Team supervisor, the care coordinator is responsible for ensuring customer-centric and cost-effective services to support our clients and members. This individual is the liaison between our customers, healthcare providers, and our non-clinical/clinical teams.
Communicates both internally and externally to provide and verify information; to explain processes; and to answer questions regarding products and services (verbal and written)
Accesses multiple systems to collect, enter, and verify clinical and non-clinical data.
Makes outbound calls to healthcare providers to request needed information in order to authorize specific services.
Assists customers with choosing a quality health care provider within our network.
Adheres to and enforces quality assurance standards, and all case management policies and procedures.
Collaborates with diverse departments such as Customer Service, Client Management, and Fraud, Waste and Abuse in order to deliver customer centricity and service excellence.
Negotiates rates with, and issue guarantees of payment to providers rendering services to our members.
Multilingual – preference Spanish and another language
3-5 years' experience in healthcare administration preferred.
Strong time management, organization, research, analytical, and customer service skills
Knowledge of medical health terminology preferred
Excellent oral and written communication skills as well as attention to details
Qualified applicants will be considered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require an accommodation based on your physical or mental disability please email: SeeYourself@cigna.com. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Business Systems Analyst, Guidewire
If you are ready to jump start your career, BTS is the place for you.
Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services. We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions.
We are looking for outstanding individuals who will bring unique perspectives, insight and innovation to our teams. BTS, a member company of W. R. Berkley Corporation, has facilities located in Des Moines, Iowa and Wilmington, Delaware.
Our functions include working with various third parties to develop, integrate, and support insurance systems of WRBC's operating units. BTS strives to provide these functions in a holistic manner including helpdesk support, system connectivity, and operational support. Additional responsibilities include coordinating communications regarding best practices in the use of our supported systems and researching new technology.
At BTS, there are opportunities associated with being a part of an established and empowering corporation while maintaining a positive personal working environment. Additionally, we provide a competitive compensation and benefits package including a casual dress code. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world. Visit us at berkley-bts.com to learn more information
This position will be providing support of one or more applications to various member companies of the corporation. The position will involve developing, implementing, and supporting technical solutions for customers.
Qualifications Support Role
- Supports company BA/BCA and development staff in creation of application and system integration.· Provides tier 2 service desk application support and trouble shooting.· Develops and executes simple SQL scripts to resolve production issues and create reports.· Monitor / track issues until resolution and determine impacts resulting from issue.· May Coordinates Minor software release schedule and approval process with Release Management, development staff, Business System Analysts, and customers.· Able to provide root cause analyze when troubleshooting system issues.
- Develops technical specifications to solve a business need or problem.· May Coordinates Minor software release schedule and approval process with development staff, Business System Analysts, and other BTS staff.· May define XML schemas for web services.· Develops and executes SQL commands to accomplish data model changes and is involved in data modeling. May also include report generation.· Monitor or track tasks until completion to insure delivery to customers. · Active participant in design sessions and other technical meetings involving system changes.
Shared between the 2 roles outlined above:· Work with business to understand system issues. · Knowledgeable on a specific set of components within an application or a single application.· Communicate issues effectively to multiple levels within the organization.· Recreate issues and document requirements for bug fixes and/or system enhancements. · Create documentation and training materials, Provide end-user training to internal and external customers.· Assists in release software upgrades to customers (internal/external to BTS), including testing.· Travel for position is up to 10%.
· 3 - 7 years systems experience.· Must have demonstrated the capability of meeting the key accountabilities, or have the ability to learn/perform them.· Software Development Life Cycle experience.· Basic P&C Insurance Knowledge Preferred.· Excellent problem solving and analytical skills.· Strong interpersonal and communication skills, both oral and written.· Ability to quickly learn new technology and systems.· Bachelor's degree with emphasis in related field or equivalent experience.
Registered Nurse (Rn)
Registered Nurse (RN)
Critical Illness Recovery Hospital
$5,000 Sign-on Bonus
At Select Specialty/ Regency Hospital, a division of Select Medical, our specialty hospitals care for chronically and critically ill or post-ICU patients who require extended hospital care. We are currently seeking a Registered Nurse (RN) to join our team. We offer an excellent network of career opportunities across the U.S.
As a Registered Nurse (RN), you will ensure the nursing care plan is being followed. Working alongside Certified Nursing Assistants, you will work in collaboration with physicians and therapists to ensure the plan of care for the patient population.
Specific responsibilities of the Registered Nurse (RN) include:
Receiving admissions and/or transfers to the unit
Initial and on-going systematic patient assessment
Timely and accurate documentation
Interpreting assessment/diagnostic data including labs, telemetry
Ensuring medical orders are transcribed and processed accurately
Competence in Rapid Response and code events
Promoting continuous quality improvement
Teaching and counseling patients/families
QualificationsAs a Registered Nurse (RN), you must be able to deliver superior quality in all that you do. We are seeking results-driven team players who treat patients as if they were their own family members. Qualified candidates must be passionate about providing a superior quality of care. You must also be a resourceful problem solver who thrives in a fast-paced environment
Other requirements of the Registered Nurse (RN) role include:
Valid RN Registered Nurse license in state of employment
Critical care experience, a plus
Basic Life Support (BLS) certification
Advanced Cardiovascular Life Support (ACLS) required within 6 months of hire
Skills in handling emergency and life-threatening situations
Positive, caring and customer-service oriented attitude
Additional Data Benefits
Our focus on high-quality results creates a challenging, fast-paced and rewarding environment. We offer a comprehensive benefits package with a variety of options to meet your health care needs.
Other full-time benefits of the Registered Nurse position include:
Excellent Orientation Program
Paid Time Off (PTO)
Extended Illness Days (EID)
Health, Dental, and Vision Insurance
Short- and Long-Term Disability
Continuing Education and Tuition Reimbursement
401(k) Retirement Plan with company match
Personal and Family Medical Leave
Join the network of over 40,000 employees with huge growth and relocation opportunities
Select Medical operates hospitals in multiple states offering attractive growth and relocation opportunities
Join a Select Team of Excellence Today!
Store Manager Concord Mall
Wilmington, DelawareJob Summary:
The Store Sales Manager will be responsible for leading store teams in driving sales, brand loyalty, setting the expectation, and providing exceptional customer service as well as recruiting and developing top retail talent. This position will have full accountability for the key financial results of the store and will be responsible for the overall leadership and development of the store by building an independent, high-performing team that is dedicated to achieving results and supporting brand strategies.
Drive results by recruiting and developing high performing teams using all available resources to interview, hire, and retain top talent for key store and district positions
Fuel the growth of the business by developing future leaders for the internal pipeline and identifying and networking with external talent to contribute to a solid talent succession plan
Create and maintain a diverse, high-performing team through consistent selection, development, and motivation
Effectively communicate goals and monitor the progress of team members against key business metrics
Coach, mentor, and oversee overall direction of accountabilities to meet store and company goals
Assess performance and provide appropriate level of feedback or action within the performance management cycle to ensure consistent performance
Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor
Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
Serve as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand
Represent the company in a professional and positive manner
Create and manage scheduling to maximize staffing to effectively meet the needs of the business and drive store profitability while leveraging payroll
Train associates and monitor compliance to all company standard operating procedures (SOPs)
Direct the planning and execution of floor sets in an efficient manner while following Brand guidelines and encouraging collaboration of ideas amongst team members
Drive exceptional shopping experience to our customers and store sales results by influencing associates' behaviors through the Leader on Duty (LOD) program
Manage company standards of merchandise presentation, signage and display
Protect company assets by ensuring adherence to all Loss Prevention procedures
Education and Experience:
- High school diploma or equivalent; Bachelor's degree preferred
- 5+ years of experience as a specialty retail store manager in relevant traffic, volume, and unit intensity
Skills and Behaviors:
Excellent customer engagement, talent development, visual presentation, and operational skills
Must have a strategic mindset
Proven track record of selecting high-performing talent
Must be an effective communicator, including facilitation and presentation of programs, processes, and concepts
Ability to inspire and motivate store team
Must be able to understand and interpret moderately complex financial reports
Broad knowledge of retail landscape
Must be able to plan and execute strategies
Must be adaptable and flexible to changing prioritize
Excellent time management, planning, and organization skills
Must be fiscally responsible
Proficient in Microsoft Office
Ability to adapt to and learn internal applications
Ability to work a flexible schedule, including weekends and evening shifts, to meet business needs
Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs
Access Center Specialist II- Wilmington, DE
As one of the nation's leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
Primary Fuction: Receive inbound calls, collect accurate demographic/verify insurance information, accurately document the system, schedules the appointment, collect funds as needed, complete administrative work as assigned
he Access Center Specialists ensures a positive patient and family experience while providing centric scheduling/registration approach for appointments provided throughout the Delaware Valley. Members of the Access Center Call Center are responsible for:
Treating patients in a respectful, confidential and family-friendly manner.
Answering all calls relating to scheduling and appointments within the Nemours Practice
Obtaining and recording appropriate demographic and insurance information to facilitate patient care and billing procedures
Ensuring that patients flow through the scheduling and registration systems as quickly and efficiently as possible
Verifying eligibility for all insurances and completion of coordination of benefits
Ensuring all fiscal procedures are followed in a consistent manner by collection of co-payments when necessary and performing simple banking
Providing excellent patient service at all times.
Greets families according to Nemours Standards of Behavior and AIDET
Accurately load/update patient demographics adhering to system warnings
Accurately schedules patients and creates/completes referral shells according to Scheduling Reliable Method
Submit electronic referral requests at time of scheduling
Obtain/understand insurance information provided by callers and accurately load insurance into EPIC
Understand how to read electronic response history to enter/update insurance changes in EPIC, i.e. co pays, capitation agreements, PPO plan vs. HMO plan, coverage effective dates etc.
Informs patients about current initiatives, i.e. online scheduling, evening clinics
Reviews essential patient appointment information, i.e. location of appt, NPO, bring all meds to appt., prep information
Process requests for prescription refills
Documents DAR notes were applicable
Confirms referral requirements with caller
Participate in daily huddles.
Manages the CCR template exceptions work which includes cancelling, rescheduling and blocking provider templates as requested via the CCR ticket process.
Manages the internal and external referral work queues.
Manages the PCP ticket requests to verify and update PCP information for EPIC.
Processes and completed incoming eReferral external physicians requests for appointment scheduling.
Processes incoming staff messages by supporting the MyNemours website and the Access Center team.
Works according to the Standard Reliable Method
Offers process improvements opportunities via the daily huddle
Completes mandatory in-service training yearly which includes but not limited to safety, infection control, HIPPA, corporate compliance, and bioterrorism
Assist with making discharge follow up calls
Excellent communication and customer service skills
Ability to navigate multiple computer screens
Basic medical terminology
Call Center experience preferred
High School Diploma required- Associate Degree preferred
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique "Bridge to a Healthy Future" pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.
Mulesoft Developer (Temporary Assignment)
Project Role - Mulesoft Developer (Temporary Assignment)
Temporary Contractor Assigment: Mulesoft Developer
Start Date: August 05, 2019
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ACCENTURE CONTRACTOR EXCHANGE Solves clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology, operations and security. Develop and enhance your skills and experience, working across diverse teams, projects, and industries.
We are seeking a Mulesoft Developer in Wilmington,DE.
Must be local or willing to relocate at own expenses.
This is a contract opportunity that does not offer sponsorship now or in the future
Must be able to work on W2
100% hands on Core Mulesoft developer with deep working experience and insight into all aspects of Mulesoft API ecosystem such as Anypoint studio, Exchange, Runtime and Access Manager, API Manager, API Portal, gateway and Designer with strong hands-on experience in core JAVA development and spring framework
5+ years of hands-on development and administration experience with Mulesoft ecosystem
5+ years of hands-on experience and possess advanced applied knowledge in using all building blocks of Anypoint platform
Strong working experience with Exchange and API manager
Mule experience in implementing enterprise application integration using Mulesoft version 3.x and 4
Extensive hands-on experience in designing/ Implementing/Publishing APIs into Anypoint exchange
Experienced in Integrating Mulesoft API promotion/ deployment process with Jenkins, Ansible towers
Adept in Automating custom tasks within Anypoint platform
Advanced hands-on experience with Maven and shell scripting
Hands on experience with Mulesoft expression language
Extensive JAVA coding experience and Spring framework
Possess strong fundamental software engineering craftsmanship, design principles, data structures and algorithms
Worked with BitBucket and Artifactory
Experience in designing, development, and deployment of Microservices
Developed RESTful / SOAP services using JAVA
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
To all Agencies/Vendors: We do not accept agency resumes. We are not responsible for any fees related to unsolicited resumes.
To all Contractors: Please note this is a temporary contractor assignment. As a contractor you will not be employed by Accenture; instead, you will be employed by one of our preferred vendors. This role requires authorization to work for any employer in the respective country without visa sponsorship.
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Electrical & Instrument Mechanic
Nutrition & Biosciences is a market-leading global business serving customers across the food & beverage, health & bioscience and pharma markets with innovative, healthy and sustainable solutions, spanning a broader portfolio than any of its peers.
We are looking for a Electrical & Instrument Mechanic to join our team at our Experimental Station site in Wilmington, Delaware.
THE ROLE & RESPONSIBILITIES
The Experimental Station (ESL) Power Instrumentation and Controls Technician is responsible for the installation, maintenance, troubleshooting and calibration of all process instrumentation associated with the site power and utilities operations. The ESL powerhouse is a 24 / 7 operation and is compliant with both OSHA 1910.119 Process Safety Management (PSM) criteria as well as EPA Title V and Delaware State environmental regulations.
Your key responsibilities:
Responsibilities include, but are not limited to:
Perform regular inspections of plant instrumentation and control equipment
Installation, troubleshooting, and calibration of pressure, temperature, flow, level, mass flow transmitters, transducers, controllers, and devices, including associated data loggers and recorders.
Troubleshooting, repair and calibration of analyzers such as pH, O2, CO, hardness, conductivity and opacity
Troubleshooting, repairing, and adjusting variable frequency motor drives associated with pumps, fans, and compressors.
Assist in developing preventative and predictive maintenance procedures for plant instrumentation and control equipment
Installation, programming, and testing of all powerhouse central control room panel mounted controllers, recorders, readouts, displays, alarms, etc. to accommodate operator interface and response.
To troubleshoot and repair Programmable Logic Controllers (PLC).
Collaborating with power operators, maintenance technicians, engineers, technical consultants, and vendors to resolve instrumentation and controls issues associated with plant operation reliability and adherence to standard operating conditions (SOC).
Assist with the preparation of operating and maintenance procedures and job plans associated with powerhouse process instrumentation and controls
Interact with different departments, such as engineering, to effectively purchase and install new instrumentation devices
This is a normal business hours, day shift assignment, however off-hour emergency response and /or change of shift assignment may be necessary to meet business needs
Temporary or permanent assignment to another FS&RE site powerhouse may be required to support business needs.
Your qualification profile:
High School Diploma or G.E.D. equivalent
3 years of experience in a process instrumentation technician position
Demonstrated knowledge using test and calibration equipment such as digital volt meter, HART, Alteks, pressure modules, loop simulator, dead weight tester, etc.
Demonstrated knowledge of NEC Regulations and DuPont general and electrical safety practices.
Demonstrated ability to interpret and apply applicable regulatory, industry and DuPont codes and standards.
Demonstrated ability to read and interpret mechanical and electrical schematics, control loop diagrams and vendors manuals.
Demonstrated ability to interact and communicate with diverse groups of people such as line supervision, external suppliers, engineers and operations and maintenance staff.
Demonstrated ability to work as a self-managed individual, responsive to emergency situations and able to make decisions in the field.
Must have a general knowledge of electrical low voltage, 120 VAC, 24 VDC with a control circuit knowledge of 4 to 20 mADC input/output
Must have an understanding of the following:
pressure (WC-inches of water column, PSIG-pounds per square inch gauge, PSIA-pounds per square inch atmosphere…)
vacuum measurement (Hg-inches mercury, H2O-inches of water…)
flow meters and flow sensors (DP, ultrasonic…)
temperature sensors (RTD's, Type K, R, T, J… thermocouples)
temperature and pressure controllers
Level indication and controls (DP, ultrasonic)
tuning of control loops (PID Control-proportional, integral, derivative)
Previous PSM knowledge / experience
Knowledge of Andover BAS and Rockwell combustion software
At DuPont, we have an unbridled commitment to deliver essential innovations that enrich people's lives, enable sustainable development and foster human potential for generations to come.
Innovations developed from highly engineered products and naturally sourced ingredients to shape industries and everyday life. From smarter homes to more efficient cars, from better ways of digitally connecting to new tools that enable active and healthy lifestyles…in all these areas and many more, we're working with customers to transform their ideas into real world answers that help humanity thrive.
Coupled with core values and excellent compensation & benefits… Together, we're turning possibilities into real world answers that help humanity prosper!
Come realize how you can make an impact, act like an owner and partner with customers in our journey.
Experimental Station – Wilmington, Delaware
Pest Control Technician - Wilmington, DE
Gregory Pest Solutions operates with one focus: taking care of people--both customers AND employees, and we are looking for like-minded people to join our team of technicians in the Wilmington area!
The Pest Control Technician (hereafter known as Technician) provides pest management sales and services to businesses and homeowners. They take advantage of opportunities to sell additional company services and products to existing clients, and sells service to new businesses and homeowners in assigned territory. The Technician delivers pest management sales and services in accordance with company policy and within governmental requirements.
Additionally it is expected that the Technician will maintain a company vehicle and other assigned assets such as PDA, cell phone, printers ETC. as requested. They will develop and maintain positive and professional relationships with clients. The Technician is proactive in solving client pest problems and communicates effectively with internal and external clients. Their data collection and or paperwork is accurate, thorough, and on-time.
Our Core Values:
Our employees enjoy these benefits:
Comprehensive benefits package
Company car, gas card, and phone
Minimum of a high school diploma or equivalent, college desired.
Valid motor vehicle operator's license and driving history which meets Gregory's Driver Selection/Performance Criteria
Achieve pest control registrations, certification, or license for each state that work is performed as directed by Technical Director to comply with company needs and state law
Submit to and pass our company drug screening, background check, and MVR.
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