Yalaha Job Description Sample
In Store Banker
At Axiom Bank, you will be part of a diverse team in an environment that promotes collaboration, accountability, respect, and high ethical standards. We encourage you to aim for the sky and leverage your expertise and passion to excel. Youll also have opportunities to help improve the communities we have been serving since 1963. Axiom Bank is a growing, dynamic organization this is an exciting time to get on board!
Excellence in service, attention to detail, and a proven ability to build rapport and trust with prospective customers are critical to success in the Relationship Banker position. The Relationship Banker is positioned to meet all customer needs including opening new accounts, processing teller transaction, upselling additional products or services and acting as a resource for problem solving or education. A key expectation is providing a customer experience that exceeds expectations. The Relationship Banker also plays a critical role in ensuring that branch operations adhere to security, compliance and audit standards.
Key Responsibilities and Accountabilities
The Relationship Bankers Key Accountabilities include, but are not limited to the following:
Achieves sales goals by identifying and cross-selling products and services beneficial to customers
Listen carefully to customers needs to determine appropriate product and services.
Identify new banking customers and grow relationships with existing customers through social interactions within the store along with outbound calls, marketing displays and other prospecting techniques
Provides exceptional customer service in an accurate and expedient manner that satisfies the individual needs of each customer and builds loyalty to the Bank
Enhances customer satisfaction and the professional reputation of the Bank by warmly greeting, engaging, and developing good professional relationships with customers and retail store partners
Practices branch security procedures and protects customer confidentiality and privacy
Processes a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations. Transactions includes, but not limited to cashing checks, processing deposits and withdrawals, and issuing monetary instruments
Performs opening, closing, and other branch servicing duties such as cash balancing, maintaining and servicing automated teller machines, and cleaning work areas.
Follows company policies as directed to assure proper records are maintained and losses prevented
Brings a professional image to customers and co-workers and be able to respond appropriately to direction and feedback
Contributes to a positive and respectful work atmosphere
Supervision of Personnel
Typically, an in-store environment. Ability to work in a small area, and interact face-to-face with customer over a four-foot counter for an extended period of time. Ability to lift boxes of coin and money drawers weighing up to 30 lbs. Ability to retrieve and replace safe deposit boxes weighing up to 30 lbs., height up to 6 feet. Ability to reach over counter to help customers. Ability to reach upper cabinets for supplies. Ability to access facility. Ability to move through retail store to speak with customers. Ability to operate and read computer terminal screen.
Occasional travel to other branches or corporate
- HS Diploma or equivalent.
- Two years work experience in retail, with one year being direct customer service experience. Minimum of six months of cash handling experience in a customer service/retail environment.
Knowledge & Skills
Basic math proficiency and aptitudeability to add, subtract, multiply and divide in order to help customers with their transaction, and balance teller drawer
Basic PC skills (Word, Excel and email); and ability to learn to use the Banks core system to process teller transactions, look-up customer accounts, and troubleshoot the equipment when problems occur
Ability to read utilize information from memoranda, instructions, forms, and applications
Write in a clear, concise manner in order to compose memoranda and complete various bank documents and forms
Excellent interpersonal skills and the ability to effectively present information to customers
Observe and understand non-verbal communication
Strong verbal communication skills via phone and in-person
Ability to manage multiple tasks and respond to job demands and change with poise
Excellent attention to detail
Bilingual (Spanish) preferred
Other Duties -Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Attention to detail and ability to work under pressure. Critical thinking is crucial. Teamwork and customer service skills required. Oral and written communication skills a must. Proficient in Microsoft Office applications, including Excel and Word. Must possess intermediate math and basic accounting skills.
(Reasonable accommodations may be made to enable individuals with disabilities to perform these tasks. If you need an accommodation, please contact us at hr
Hughes Supply Leesburg (Hajoca Corporation)
Are you outgoing and value customer service? Are you safety-conscious and service-oriented? Do you possess the attention to detail necessary to ensure the accurate fulfillment of customer orders? If so, then Hughes Supply, a division of Hajoca Corporation, would like you to join the dedicated team at our Leesburg (FL) location as a Warehouse/Driver teammate. Our 4 employee team has been servicing the Central Florida community for 40 years offering the very best in new construction and service plumbing products. We are a close-knit group that works together to provide the best service to both new and existing customers.
Hajoca Corporation is the nation's largest privately held wholesale distributor of plumbing, heating and air-conditioning, industrial pipes-valves-fittings, pool and waterworks supplies for residential, commercial, industrial and infrastructure construction. We have approximately 400 locations, called Profit Centers, throughout the United States, representing the premier product lines in our industry.
Since 1858, Hajoca has been blending the strengths and clout of a large company with freedom and opportunity for employees. The company will continue to grow and prosper because our fundamental business philosophy works: emphasis on entrepreneurial spirit, expert knowledge, strong incentives for our employees, and devotion to Hajoca's proven business principles of "Service, Integrity, Reliability."
Warehouse/Driver teammates are responsible for counting, verifying, and receiving incoming vendor shipments and customer return material, stocking and maintaining the warehouse, and picking, documenting, and packing customer orders. As a Warehouse/Driver teammate with Hajoca your specific duties will include, but are not limited to:
Receive, count, and verify incoming shipments
Stock the warehouse and maintain cleanliness, order and safety
Pick materials for orders, assemble and package the materials for shipment/pick up
Load/unload trucks and operate a forklift safely
Monitor inventory levels and stock depletions that could impact customer service
Maintain warehouse cleanliness, order, and safety. Remove empty cartons, pallets, and other debris. Inform immediate supervisor of safety issues.
Driving a Hajoca truck and operating it safely in compliance with Company rules and applicable laws and regulations
Safely load and secure the truck prior to making deliveries
Unload correct merchandise and place it where the receiving party dictates
Provide sales leads by noting prospective customer names, addresses, or needs discovered throughout the course of daily deliveries
Inspect the truck and required parts to determine safe operating condition prior to delivery, and inform supervisor of any mechanical problems.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers, is run by the Profit Center Manager as if it was their own small business. We give you the tools you need to succeed, investing in your personal and professional growth through targeted training programs, and reward team success through our profit sharing opportunities and generous benefits package which includes:
Medical, dental, vision, and prescription coverage
401 (k) and retirement cash account
Pre-tax accounts for healthcare and dependent care
Paid vacation, holidays, and sick time
Hajoca Corporation is an Equal Opportunity/Affirmative Action Employer (EOE and M/F/Disability/Veterans.) We are a drug free workplace, with pre-employment drug screening required. Employment is contingent upon successful completion of a background investigation.
As a Warehouse/Driver teammate, you must be service-oriented and have a high level of attention to detail. An unwavering commitment to safety is essential.
All interested applicants must possess:
High school degree or equivalent
1 years warehouse or material handling experience
The ability to learn to safely operate a forklift and other material-handling equipment
Know of, apply, and practice safety precautions in a warehouse and material handling environment
Outstanding customer service and communication skills
The ability to maintain positive relationships with team members, vendors, and customers
Be 21 years or older
Possess a proper and valid driver's license
Possess a driving record that demonstrates good driving skills
Know laws, rules, and regulations governing driving motor vehicles, as well as commercial vehicles subject to DOT regulations
Pass a DOT physical examination prior to employment
Our ideal candidate will also:
Have, or quickly develop, a comprehensive knowledge of product
Possess basic computer literacy (Microsoft Word)
Have previous experience using an inventory management system (Eclipse)
Possess the drive to assist team members with other tasks as required
Home Improvement Sales Associate (Tools/Lawn & Garden) Leesburg, FL
Job Description: Req/Job ID: 977565BR
Employing Entity: Transform SR LLC
Employment Category: Regular, Part-time
Job Function: Sales
Store ID: 02745: Sears Lake Square Mall FL
The Consultative Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly and well-merchandised sales floor for conducting sales activities.
Job Requirements JOB DUTIES/RESPONSIBILITIES:
Takes ownership for enhancing the customer experience, assisting customers by utilizing approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutions
Meets or exceeds associate performance standards consistently
Understands website navigation, and proactively leverages technology in order to facilitate the customer experience and provide customer solutions when the product is not available in the store
Maintains current knowledge of merchandise lines; product features, benefits and availability; Sears Advantages, such as the price match and price protection policies; and, if applicable, delivery, installation and/or service options to respond to customer needs
Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Sears Purchase Protect, delivery, installation and other miscellaneous income opportunities)
Processes customer transactions in the Point of Sale system, including sales, returns and exchanges in accordance with authorized procedures
Completes required training in the expected timeframe, and participates in ongoing learning opportunities
Partners with other selling and sales support associates and cashiers to provide superior customer service (i.e., locate merchandise, assist customers, answer phones and ring register)
Maintains merchandise standards and ready all day standards within assigned departments, including replenishment and housekeeping for associates in all departments (and ad set up/take down for associates in Home Appliances, Fine Jewelry and Footwear; pad set up for associates in Home Improvement)
Uses basic internet navigation to access and print information and reports
Associates under the age of 18 are prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions
Performs other duties as assigned
Basic reading, arithmetic, and writing and oral communication skills
Basic Internet navigation skills
Associates under the age of 18 are prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions
Knowledge of offered products and services
- 16 years of age or older
Hospital Security Officer-Tavares-Must Have Open Availability
We are North America's leading security services provider with over 200,000 phenomenal employees. At Allied Universal, we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. In fact, over 65% of our managerial positions are filled by internal candidates.
For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! We also offer part-time and flexible schedules!
Start your phenomenal career with Allied Universal today!
Allied Universal is seeking Professional Security Officers. Our Security Officers allow us to contribute to our company's core purpose of providing unparalleled service, systems and solutions to serve, secure and care for the people and businesses of our communities.
Be at least 18 years of age with high school diploma or equivalent
Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
Able to obtain a valid guard card/license, as required in the state for which you are applying.
As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
Display exceptional customer service and communication skills
Have intermediate computer skills to operate innovative, wireless technology at client specific sites
Ability to handle crisis situations at the client site, calmly and efficiently
Work in various environments such as cold weather, rain/snow or heat
Occasionally lift or carry up to 40 pounds
Climb stairs, ramps, or ladders occasionally during shift
Stand or walk on various surfaces for long periods of time
Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 200,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: www.AUS.com.
We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.
#ZR *SAJ *CB-region
Customer Service Representative-1
29008 US Hwy 27, Leesburg, Florida 34748 United States of America
Are you an enthusiastic, highly motivated person that would love to start your career in the retail industry with U-Haul?
If you are looking for an excellent opportunity that will allow you to grow in an exciting work place; look no further.
U-Haul is growing with more than 1700 Moving and Storage locations in the U.S. and Canada, it's no wonder our company has been an excellent source of career and personal growth opportunities for more than 70 years!
We are seeking High Energy, Positive individuals that like to make customers smile!
In this role you will be part of a driven team and working alongside with some of the top managers in our industry. As a Customer Service Representative you will enjoy flexible scheduling around school, sports and family life! You will work with other team members who have a similar passion for working with customers and making their day. You will be a part of a team that gives back to your community and environment! Our associates receive opportunities for growth and advancement and can be promoted into Assistant Manager and General Management positions!
U-Haul meet our customers' needs and demands. U-Haul's needs for Customer Service Representatives are significantly greater on evenings, weekends, and holidays.
Day to day duties of a Customer Service Representative:
As a Customer Service Representative you will interface with U-Haul customers to identify what they are looking for so that you can recommend the best moving supplies or storage solutions for their moving needs. A Customer Service Representative will assist customers inside the U-Haul Center by educating them on our products and services, answering questions, and preparing rental invoices. Once properly trained, Customer Service Representatives may also assist customers outside on the lot as well by installing trailer hitches and light wiring harnesses on customer's vehicles, ensuring vehicle fluid levels are properly filled, performing clean-up of trucks, trailers, and other rental items, and accepting equipment returned from rental.
Primary responsibilities include:
Interact with our guests in a friendly, fast, courteous and efficient manner
Attention to detail in order to promote positive customer interactions
Hear and sense customer needs and keep your manager and fellow team members informed
Complete training and maintain knowledge by participating in on-line and hands on educational and training opportunities
Take pride in every aspect of your work and perform it with energy and enthusiasm
Be a strong team player, with a commitment to continuous learning who provides high quality service to our customers
Click on the link below to learn more about the job.
Very Competitive Pay
Military Veterans highly encouraged to apply
Valid driver's license and the ability to maintain a good driving record to operate commercial motor vehicles
Adhere to all local state and federal vehicular regulations while driving
High School Diploma or equivalent
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.
The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Field Consultant #1555 (Leesburg Area, FL)
Applicant must live in or near the Leesburg area
We believe that to be effective leaders at 7-Eleven, we must think about the needs of our guests and our teams before we tend to our own needs. We call this Servant Leadership, and it's the foundation of everything we do here. As Servant Leaders, we are guided by core values that we live by every day. These values help us serve our guests, our teams and our communities. They are the heart of 7-Eleven and what makes us who we are.
To support the growth we are experiencing, we are adding talented leaders to our field organization in various locations across the United States. Field consultants are crucial to implementing national and local initiatives in the stores. They are a vital link ensuring we have what our guest's want, when they want it and as much as they want.
Being a 7-Eleven Field Consultant isn't easy. In fact, it's pretty challenging. We believe great training is the foundation for exceptional performance. Therefore, we provide a comprehensive development program which includes an extensive in-store process covering all aspects of store operations including fresh food and merchandising concepts, operating procedures, and financial information. You'll turn principle into practice as you manage your own store and gain valuable, first-hand experience. You'll also work with an experienced Field Consultant to enhance your consulting and influencing skills. Once you have a comprehensive understanding of store operations, you will start using those insights in your role as a Field Consultant.
Oversee a group of 7-Eleven stores (corporate and/or franchise) within a geographic area to ensure the highest levels of guest service
Lead, consult with and influence store operators and/or franchisees to develop, update and execute operational plans and strategies, including merchandising, fresh food concepts, fuel sales, guest experience and store operational infrastructure
Monitor and ensure accountability for all aspects of store operations, providing advice, coaching and assistance to store management. May directly supervise Corporate Store Managers and teams
Recruit, hire, develop and retain top talent within the market to ensure appropriate staffing levels at all corporate stores
Recognize and address performance issues in a timely manner
Ensure key processes and plans are in place through weekly store visits, store evaluations and data analysis.
Bachelor's degree strongly preferred and/or requisite industry and management experience is required
Three to five years of operational management experience or two plus years of successful multi-unit management experience in a retail and/or QSR environment
Proven ability to work with and influence direct reports, franchisees, peers and senior management
Strong analytical, diagnostic, and root cause identification skills
Proven prioritization, presentation, budgeting, time management, project management (from conception to completion), and planning skills
Critical perspective and observation of store and merchandise placement
Strong attention to detail, deadlines and reporting
Proficient in MS Office Suite, Outlook & Internet applications
Strong verbal and written communication skills
Demonstrated collaborative skills and the ability to work cross-functionally
Overnight and daily travel is required
Must have a valid driver's license with a clean driving record
The Field Consultant position requires constant standing, bending and reaching. Frequent lifting of one to five pounds and occasional lifting of up to 40-50 pounds
What's In It For You?
7-Eleven is committed to creating an environment that encourages and rewards excellence, providing a range of benefits that includes:
Competitive salary and bonus incentives
Medical, dental, vision and life insurance benefits
Profit Sharing/401(k) Plan
Short-term and long-term disability benefits
Professional growth opportunities
7-Eleven is an Equal Opportunity Employer
Vision Center Mgr-Wm
Coordinates, completes, and oversees job-related activities and assignments
Drives sales in the Vision Center
Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
Ensures the provision of quality eyewear
Models, enforces, and provides direction and guidance to Associates on proper Customer/Member service approaches and techniques to ensure Customer/Member needs, complaints, and issues are successfully resolved within Company guidelines and standards.
Oversees the implementation of and participates in community outreach programs, and encourages Associates to serve as good members of the community.
Provides supervision and development opportunities for Associates in the Vision Center
Provides supervision and development opportunities for associates
Upholds the Company's Open Door Policy
- Completion of 2 or more years of college OR 1 year s retail experience and 1 year s supervisory experience OR 2 years general work experience including 1 year s optical experience.
2 or more years general work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
Optical license in states that require licensure.
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
All the benefits you need for you and your family
Multiple health plan options
Vision & dental plans for you & dependents
Associate discounts in-store and online
Financial benefits including 401(k), stock purchase plans and more
Education assistance for Associate and dependents
Frequently asked questions
- On average, how long does it take to fill out an application?
On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.
- Can I change my application after submitting?
No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.
- How do you protect my personal information?
Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.
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At&T Store Manager
If you have a passion for customers and technology, you're in the right spot. As part of our Retail team, you'll help us bring our innovation into the world. It's a big job with lots of room to grow.
As a Store Manager, you will be expected to meet and exceed your personal customer experience and sales objectives, and assist others within the store to do the same. Under the direction of the Area Supervisor, you will help schedule employees, maintain inventories, conduct physical inventories, maintain store appearance and complete day-to-day paperwork as directed. You will also be in training for the development, training and management of the retail sales team in an effort to qualify and develop you for future opportunities in management.
Primary Responsibilities Include:
Execute store's implementation of the AT&T Retail Promise
40+ hours per week (full time)
Maintain personal sales targets
Activate new accounts and upgrade current customers
Promote and offer the full suite of AT&T's products and services
Attend all required meetings
Ensure all customers are assisted in a friendly, prompt, professional and ethical manner
Other duties as assigned
Assist ARSM in the following:
Execution of sales, service and customer experience initiatives in store
Meet and exceed assigned goals
Demonstrate the right customer
Consistently demonstrate excellent leadership and coaching skills
Create a work environment where motivated people can excel
Oversee Store floor experience
Own Customer Coordination, Welcome and Wait Time process
Support Team and assist with customer transactions
Perform role plays with personnel on a regular basis to demonstrate "what right looks like"
Facilitate weekly personnel training/educational sessions
Resolve or escalate appropriately any billing or service issues
Instill & maintain a sense of pride and ownership in store appearance
Drive operational compliance of back office processes, procedures and policies
Ensure timely completion of required training to empower personnel to succeed
Required Skills & Qualifications
High School Diploma
Minimum 1 Year Sales in telecommunications or retail industry preferred
Enrollment in the Manager In Training (MIT) Program
Excellent sales skills and demonstrated ability to meet or exceed performance standards
Ability to learn new products and services in a timely manner
Ability to work flexible hours, including evenings, weekends and holidays
Ability to operate a personal computer, wireless equipment, copier and fax
Drivers / Movers / General Labor
Drivers / Movers / General Labor
ACCEPTING GREAT PEOPLE! We believe in: hire for attitude, train for skill!
TWO MEN AND A TRUCK® Leesburg, FL
- Starting Mover/Driver pay range: $11.00 to $13.00 per hour DOE + customer tips!
- Potential for Annual Profit Sharing Bonus
WHAT WE OFFER
Movers and drivers have the opportunity to earn tips from customers
Full training provided
Advancement opportunities; we believe in promoting within
401k with company match after 1 year
Healthcare, Vision and Dental after 1 year
Weekly paychecks & direct deposit available
PTO after 1 year
Provide top notch customer service as you safely move, pack and unpack customer belongings
Greet customer upon arrival to location and complete a walk-through of the premises
Communicate professionally in English, both verbally and in writing
Movers will assist driver with truck inspections and moving equipment inventory
Accurately complete paperwork and payment collection
High school diploma or equivalent
Must be able to successfully pass pre-employment drug screen and background check
Excellent customer service skills
Professional attitude and demeanor
Experience in the fields of general labor, landscaping, construction or warehouse helpful but not necessary.
Creative problem solving and basic math skills
Stamina to lift heavy items (100 lbs. or more) repeatedly while climbing, balancing, kneeling, crouching, walking, etc.
Valid driver's license and good driving record, i.e. no DUIs (for drivers)
Good hand-eye coordination
TWO MEN AND A TRUCK® is an Equal Opportunity Employer. Diversity is valued and TWO MEN AND A TRUCK® will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.
A career with Brookdale has never been so rewarding! Brookdale's Skilled Nursing Home and Rehabilitation Communities offer an atmosphere that feels more like a family than just a job.
With locations throughout the country, we have the opportunity to enrich thousands of lives every day. We are a trusted partner because we truly listen to the needs and wishes of our residents and their families, then customize a solution that puts that life within reach. We help residents recover with dignity, while receiving compassionate care, personal attention and professional services. As with all other Brookdale solutions, those who serve our residents in skilled nursing and rehabilitation environments do so because it is their calling to serve others with passion, courage and true sense of partnership.
Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards and heart filling job satisfaction is the key to our success as a company.
Here you'll find opportunities to grow your career at any level whether you have direct contact with resident or support someone who does, and be inspired personally. With over 60,000 associates, there's a place for you to make a difference in lives of the families we serve throughout our continuum of care.
Identifies and treats patients with speech, language, voice, and fluency disorders. Improves patient's communication skills through vocal exercises and cognitive therapies.
May select alternative communication systems and teach their use. May perform research related to speech and language problems.
Optimizes communication, cognitive and swallowing skills of patients by performing or supervising therapy staff in initiating referrals; evaluating and treating appropriate patients; effectively participating in the care planning process; appropriately documenting progress toward identified objectives and communicating patient status and needs to the patient, the patient's family, the staff and other professionals as appropriate. Establishes individual patient schedules in conjunction with other team members.
Develops treatment plans by identifying a problem list, including long and short-term goals and methods to achieve identified goals. Confers formally and informally with the physician and other team members in coordinating the total rehabilitation program of the patient. Coordinates treatment plan with patient, family and other team members.
Implements and conducts treatment as outlined in the treatment plan. Monitors patient's response to intervention and modifies treatment as indicated to attain goals in accordance with physician's orders. Adapts treatment to meet the individual needs of the patient.
Documents results of patient's assessment, treatment, follow-up and termination of services. Recommends and obtains appropriate equipment to improve patient's communication. Instructs patient, family and staff in use of augmentative communication devices.
Instructs patient, family and staff in appropriate speech language procedures or home program to allow carryover of therapeutic remediation and goals in daily activities. Reviews the quality and appropriateness of the total services delivered and of individual speech language pathology programs for effectiveness and efficiency, using predetermined criteria. Reviews the quality and appropriateness of the total services delivered and of individual speech language pathology programs for effectiveness and efficiency, using predetermined criteria.
Submits billing, payroll and expense documentation in an accurate and timely manner. Assists in the collection of statistics as directed. Adheres to Brookdale Healthcare Services policies and procedures.
Complies with all Infection Control, Universal Precautions, and OSHA standards for the healthcare professional. Assumes responsibility for ongoing continuing education and professional development. Attends in-service training as well as provides education to members of the patient care team and members of the community.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and ExperienceMaster's Degree in Speech Language Pathology from an accredited program.
Certifications, Licenses, and Other Special RequirementsLicense to practice speech language pathology within the state. Certificate of Clinical Competency or eligibilityfor Clinical Fellowship Year. Ability to work varying hours, including weekends and holidays.
Management/Decision MakingUses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.
Knowledge and SkillsHas a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the working environment and process.
Has working knowledge of the organization. Basic computer software skills in Microsoft Word and Excel. Ability to work holidays and weekends as operation demands.
Ability to maintain the highest standards of ethical professional and clinical judgment. Ability to address staff and patients in a courteous and friendly manner as well as accept constructive criticism. Must be willing to communicate with patients of various levels of functioning and various types of personalities. Willingness to communicate perceived physical and emotional needs of patients to other skilled staff to assist with addressing their care needs.
Physical Demands and Working Conditions
Use hands and fingers to handle or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch crawl
Talk or hear
Taste or smell
Ability to lift: up to 50 pounds
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Potential injury from transferring, repositioning, or lifting residents
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.
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